Guest User
September 28, 2024
I am very satisfied with the front desk staff. They introduced the hotel facilities when I checked in, and served hot coffee in the morning when I watched the hot air balloons. But! The hotel's cleaning staff took the key and opened my door without my consent. I was resting in the room at the time, and suddenly someone opened the door (I had locked it before). It was outrageous! I didn't know what she was going to do when I came in, so I said no! In the end, she said sorry and left. It was terrible! Moreover, the hotel room is not very soundproof. It was the same cleaning staff all morning! She fiddled with the fire extinguisher at the door of my room and made noise all the time!!!
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