I spent 2000 to buy a shock. It was the first time I was threatened with personal injury abroad (the reason was the one-day tour recommended by the hotel owner. The story was complicated and I won’t describe it in detail). I was forced to go to the front desk to communicate with the owner in the early morning. To no avail and to ensure personal safety, we paid for the items that were not traveled: a total of 170 euros (he didn’t let us swipe his POS machine for this money, but took me to another supermarket to swipe the card. He must be used to it). I can only say that I learned a lesson from my mistakes. Everyone should pay attention to safety abroad, and choose a compliant travel agency. It is great to praise Ctrip by real name. In the future, our projects will also be ordered on the platform to avoid more friction with local people. Thank you for Ctrip’s service and helping us communicate for a refund. Although the hotel insisted on not refunding, I am very grateful for Ctrip’s help and service to us (because the controversial one-day tour project has nothing to do with Ctrip, and Ctrip demonstrates humanitarianism and the light of Chinese enterprises). The Turkish tourism industry should learn from Ctrip, put service first, and then there will be loyal customers. A gentleman loves money and gets it in a proper way! It’s not that I won’t report it, but the time has not come yet 🙂
Original TextTranslation provided by Google