Hotel New Saphir Yogyakarta Reviews
Hotel New Saphir Yogyakarta
Jl. Laksda Adisucipto No.38, Demangan, Kec, Demangan, Gondokusuman, Yogyakarta, Special Region of Yogyakarta, 55221, IndonesiaView Hotel Details
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Hotel New Saphir Yogyakarta Guest Reviews
3.6/5
20 review
Verified reviewsLocation3.8
Amenities3.6
Service3.5
Cleanliness3.5
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All reviews(20)
Positive reviews(16)
Reviews with photos/video(5)
Negative reviews(4)
Guest User
Superior Room
Stayed in Jun 2024
Business travelers
1 review
Very Good
Posted on Jun 6, 2024
All was good.
Anonymous User
Superior Room
Stayed in Nov 2022
Family
2 review
Posted on Jan 23, 2023
Nyaman
Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaThank you for your great stay experience at New Saphir Hotel Yogyakarta with positive reviews.It's an honor to receive your precious feedback, we wait your next stay with us. Thank youWarm Regards,Mirza MahardianGeneral Manager
Guest User
Deluxe Room
Stayed in Oct 2023
Family
1 review
Very Good
Posted on Oct 29, 2023
Lumayan
Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaThank you for your great stay experience at New Saphir Hotel Yogyakarta with positive reviews.It's an honor to receive your precious feedback, we wait your next stay with us. Thank youWarm Regards,Mirza MahardianGeneral Manager
Tineke Gunawan
Superior Room
Stayed in Dec 2022
Family
12 review
Very Good
Posted on Dec 20, 2022
Siiipp
Mantap ok
Guest User
Deluxe Room
Stayed in Aug 2024
Family
52 review
Outstanding
Posted on Aug 14, 2024
The location is considered to be in the city center. There is a shopping mall next door, which is very convenient. If you need a convenience store, there is only a convenience store opposite the shopping mall. It is a bit dangerous to cross the road. The hotel service is very timely and good.
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Rizky
Superior Room
Stayed in Jul 2024
Family
2 review
Outstanding
Posted on Jul 18, 2024
Very nice hotel, the location is good, in the center of Jogja with lots of food plazas
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Anonymous User
Superior Room
Stayed in Jan 2024
Family
6 review
Posted on Feb 2, 2024
I stayed in a group at a good hotel on the side of a big road, the bathroom was not clean and the water was clogged, stagnant, the food was quite good but the service was lacking, the swimming pool was dirty at the bottom and had not been cleaned, the service was still a long way to Malioboro, the parking area was spacious
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Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaWe are apologize for any inconvenient happen during your stay with us, your feedback has been transferred to department related. Once more thank you for reminding us to improved about our service and we hope to welcome you back to our hotel. Thank youWarm RegardsMirza MahardianGeneral Manager
Anonymous User
Deluxe Room
Stayed in Oct 2022
Family
2 review
Very Good
Posted on Oct 25, 2022
the location is decent, the area is a bit congested during the day
friendly service
get welcome drink (bottle)
good hygiene
enough facilities
but get a room with a balcony, without lights, it's very dark at night
the rest is good
it's been the 3rd time to New Saphir.
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jcazzang
Superior Room
Stayed in Nov 2022
Business travelers
5 review
Posted on Nov 14, 2022
The bathroom is too old, the bathtub is old and dirty, and the meal is Indonesian-style. I regretted paying a little more and going to a better place.
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Anonymous User
Deluxe Room
Stayed in Dec 2022
Family
1 review
Very Good
Posted on Jan 2, 2023
Strategic place, because it's peak season so the food runs out quickly..xoxo.
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Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaThank you for your great stay experience at New Saphir Hotel Yogyakarta with positive reviews.It's an honor to receive your precious feedback, we wait your next stay with us. Thank youWarm Regards,Mirza MahardianGeneral Manager
Guest User
Stayed in Jun 2023
Couples
Posted on Jun 9, 2023
4 stars hotel but feels like not a 4 stars hotel. Bad service felt directly when I arrived at lobby. No security or staff help us to bring our luggage. Receptionist named Anjas was unable to respond well when I gave a feedback for improvement. Safety box was not ready to be used, their staff had to change the battery and other stuff. Room cleanliness was bad, I found used medicine on the floor. Overall experience was bad and will never come back again to stay there.
Guest User
Stayed in Oct 2022
Family
Posted on Oct 30, 2022
Second stay, Cek in room 103, room humid, ac trouble then found worm in the shower room so disgusting. No apology from the staff and asking me to take the new room key to front desk insted of deliver the new room key very uncomfortable. Food is ok, staff in swimming pool is friendly
Guest User
Stayed in Oct 2021
Other
Posted on Oct 14, 2021
(Photos only)
Guest User
Stayed in Jan 2024
Couples
Very Good
Posted on Jan 1, 2024
It's convenient as it faces the main street in the city, but it feels like it's an older hotel and doesn't have the same facilities. In particular, the washbasin in the room was old, so maybe it can't be helped, but it was a little dirty and the water from the faucet kept leaking. I also thought the water pressure in the shower was insufficient. There were bath towels, but no face towels. The hotel staff were very kind. The breakfast buffet didn't have much variety, but it was delicious and I was satisfied. This time, I stayed for the first time on the night of New Year's Eve, and there was a dinner party going on, so it was very lively and had a great atmosphere. I didn't want to stay there for too long.
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