Gomersal Park Hotel & Spa

The breakfast options and dining area were praised. Guests appreciated the friendly and professional staff providing excellent service, making them feel valued.

We recently had our wedding here and was amazing! The staff here are what make this place special! Gemma and Colin are incredible and nothing was ever too much. During the planning, Gemma was super helpful and calmed our nerves. It was so easy to talk to her too! On the day, one of my little girls was very overwhelmed and Gemma came to the rescue! (Thank you!) Gemma even left some cake in the bridal suit for me! Colin was really helpful as I have an allergy and made sure that I was taken care of. He was super helpful too! If you’re thinking of booking a wedding, please consider here. Our guests all had a great time and everyone said the hotel was amazing ❤️❤️ They helped us so much and would recommend here to anyone! Thank you once again ❤️ (sorry it’s late) Lots of love…. Sam and Danny

This review is just for afternoon tea. We attended on a Groupon deal. On the Groupon website it states `warm, freshly baked scones'. They were cold, small store bought scones. It states `served with a selection of homemade preserves'. Each person was given one, very tiny plastic container of see through jam, to try and spread it between 2 scones. You can buy these in Bargain Madness, you just peel back the small piece of plastic. It states `indulgent clotted cream'. There wasn't any. No butter either. It states ` a delightful assortment of finely crafted pastries and cakes, each showcasing a blend of flavours and elegance'. Blimey, this could not be further from the truth. Each person received 2 small pieces of sponge squares. The photos that are showcased on Groupon in no way represents what you actually get. There was only one member of staff serving, a very nice young lady who I am sure did her best. They were 5 tables occupied. However we were always trying to get her attention for either some knives so we could cut the scones, asked for some cream, some more milk because the jug was only half full, some hot water for the tea pot etc. There was a table of four nearby who also asked her for some cream, then 20 minutes later said they were still waiting it. I'm afraid there was no attentive service at all. Another table of 2 ladies asked her for a pot of hot water twice. These should be just basics. After we had finished we were waiting to catch her attention again to ask for a small box to take the 2 sponge squares home and she was no where to be seen. We waited and waited. I stood up to walk around to see if I could see her and she was near the kitchen, lent over a table on her mobile. She was very nice and I am not saying it was her fault. It is down to training, experience and lack of management over seeing things. I think she needs assistance and leaving it all for one person to do everything isn't fair to them, or the customers. Finishing on a positive note, the tea pot was large so it was plentiful and the finger sandwiches tasted fresh (3 fingers each). They consisted of ham, egg mayonnaise and cream cheese and cucumber.