Guest User
February 4, 2022
The hotel is new and stylish, its quality is evident as soon as you enter the lobby. From the receptionist lady to all the employees in the restaurant and other areas, they are really friendly and enjoy their jobs. Since we were transferring from another hotel in Yalova, I called the hotel at 11 in the morning and asked if we could check in. Thank you, they told us that our room was ready, we could enter whenever we wanted, and when we entered the room, I saw that they took into account the baby bed note I wrote during the reservation. Our room was large, clean and spacious. The bathroom (except the shower cabin glass) was cleaned. Bed linen and towels were clean. The indoor pool, family bathrooms and Turkish bath were nice and sufficient. Even though dinner was a set menu, it was diverse, delicious and satisfying. The young friend who took care of the service and the lady who cooked the food were very attentive. Breakfast was an open buffet, the products were diverse, fresh and of high quality. Homemade pastries were delicious. We felt very comfortable with our 1.5 year old baby, it is a perfect family hotel. From now on, when we come to Yalova for a spa holiday, Thermo Vital is the only hotel we will choose, thank you.
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