Hotel Bedford

Disappointed It was such a bad experience at the hotel. It was like a truly frustrating and unpleasant stay. It's completely unacceptable to deal with issues like a lack of an elevator, poor maintenance, and a dirty, moldy bathroom. I deserve better than that. I’m so disappointed and I'll never return.

This hotel was a disgrace of a stay. We stayed for 3 days and other than the price, everything was pretty terrible. The check in was very unfriendly staff. I asked what year the hotel was built and the front desk receptionist didn’t even know the basic history of a beautiful historic hotel that they work in. It’s 1896 based on a quick google search. In the 3 nights that we stayed we didn’t have our room tidied up once! Even though we put the door sign on to to do so! Using 3 day old towels is disgusting. On the third night we ran out of toilet paper and had to call the front desk to bring us this basic. No conditioner in the bathroom, just two shampoos. On the final check out day, we decided to go for breakfast. We came back to our room at 10:30 to find out the room was wide opened. I didn’t check out yet! This disregard for private property inside the room is appalling. I’m all for staying in small historic places but the management of this place is grossly inadequate. Dirty and dusty carpets throughout the property and inside the suite. No properr ventilation in the bathrooms. The air conditioner worked but the display was broken which made it hard to navigate the unit. The bedding is flimsy spring mattress which was very uncomfortable with 3 different types of pillows that are mismatched (one of the pillows was long in a queen pillow case) The sheets are low quality and very itchy. And the comforter is covered by bottom and top sheet which seemed to not washed.

Great location, so so service, had to remind housekeeping to clean the room even with the sign on the door.

Carpets all throughout the hotel are dirty and need replacing. The buffet table at breakfast was disgusting. Crumbs and spills everywhere. Didn't look like it had been wiped down in weeks. Location was good.

the whole area is under construction currently and for all summer. very few gluten free options at continental breakfast or at the attached restaurant. building is old.