Travelodge Glenrothes

The accommodation in Glenrothes is praised for its cleanliness, friendly staff, and convenient location for exploring the area. Some guests noted the need for better pillows but appreciated the comfortable, spacious rooms.

The hotel was clean and the one member of staff we saw was friendly. The bed was very hard and uncomfortable. Also, no hairdryer available nor an iron. These items would have been very much appreciated.

We found the room spotlessly clean and cannot fault that, however our experience was not about the accommodation, but our actual attempt to book a room on arrival. Our trip was to surprise a friend in nearby Kirkcaldy. We were not aware that if you dont book online, you are not normally able to pay on arrival. The receptionist it would appear was unable to help us herself, but after three attempts to book the room in the foyer, online via cellphone, and knowing we had just made a seven hour journey, she consulted her manager and tried to obtain the booking via her desk computer, to no avail, Each time we tried to book it via our mobile phone, it would not accept our cards! Three times we tried to book, each time the price was going up! Eventually, after seeing I was totally shattered and exhausted, being an elderly gentleman, her manager gave her a phone number to ring direct and our card was accepted at last, at yet another higher price. I would of thought that a Lodging house, by its very name, would allow you to pay on arrival, be it at a slightly higher price than on-line. Our plan was to spend three nights at the travelodge, but after our stressful experience, we left the following morning. Pleased to say, we found a hotel closer to our friend, which offered us nice accomodation and included breakfast, for less than the room only at the Travelodge.