Rotorua Coachman Spa Motel

Room 19 was a fabulous spacious room, great lighting, comfy bed, plenty of pillows. Well equipped kitchen, 2 thick, large tea towels, cooking facilities were good and as an added bonus, the Motel supplies S&P and paper towels. In fact our room was so well stocked for the 4 days that we stayed that we did not need to ask for anything. The bathroom/Spa room was lovely, light and airy, a great shower and great Spa bath that didn't take too long to fill. Staff were friendly and the owner/manager was lovely. Would definitely stay here again.

Very friendly lady at the desk. Older motel but very well kept and very clean and quite. Had the best Spa after a long day out walking. Great cooking facility. The rooms are huge so you have room to move around. Was not walking distance from the City Centre but that wasn't a problem for us

Like most have said, the property is fairly old but the staff do a great job keeping it clean and tidy and were always very helpful.

We paid over priced rooms close to a grand for 2 rooms. Room 5 had water leak from fridge on white tile which was invisible. My little nephew fell and got hurt. Carpets are so dirty. U will only know if u wipe it with wipes etc. Room 14 had Spa not working.spa buttons were sealed since they don’t work. Mast bedRoom bed light switch button about to pop off and light not working. Dangerous of little ones touch popped switch button. Extremely dirty carpets. Hair dryer rear safety Shield missing. Wife’s hair got ****** in. I had to cut her hair to remove dryer. Radio in room is sitting without any wire/power cable. Can’t use it.whats the point ? Noise from next door visitors so loud that u can’t sleep. Their spa made lots of sound as well. Parking space is horrible. Next door visitors hitting car with their doors. Turning space limited.

The room was all very old and dated. The bed was lumpy and had very little support. Found hairs in the kitchen drawers.

The rooms are spacious though summer would prefer an air con. The TV was not working despite Manager coming to try and fix it.

They took two hours to respond and confirm my booking, in that time i had to book somewhere else i rang several times and had to leave a message to them not to take my booking. Staff were rude and the service is terrible dont book here. They are a scam.

Bed was horrible to sleep on Toilet walls needed to be cleaned and dust on skirting boards. No plunger coffee Nice spa bath

Motel is disgusting and so filthy and not up to standard for $250 a night what a joke No upkeep what so ever It’s so sub standard Asian lady in office so rude Would not recommend or give it one star Used to be emergency housing Do some maintenance and a deep clean if you want charge huge prices and better attitude in the office DONT RECOMMEND