Hotels Near Southgate Marketplace in Glen Burnie

I've stayed here before and the staff is always very courteous. However, during my last stay I couldn't get through to the front desk by phone for almost an hour. I was on a work call so I couldn't go down. When I did reach the manager to ask for a late check out, her tone and attitude was a bit sour. I was surprised because this never happened before with staff. The hotel is almost immaculate and the price is very reasonable. Good location and quiet.

I’m surprised at the reviews of past customers moaning about the way “maid” service is managed here. I think people are selectively hearing when they check in and/or fail to read the placard in the bathroom that expressly tells you that if you want fresh towels, bring your old ones to the front for exchange. Methinks management has had quite a few towels “walk” and this is a method for controlling inventory. We were told at check in that the hotel is an extended stay property and we would NOT have daily room “maid” service and since we are able and know how to do so, we made the bed ourselves and we were fine with it. It was actually quite painless. The room was quiet, the beds very comfy. Kitchenette well stocked with utensils for an extended stay though we didn’t need to use it much. The Guest Center with (free to use!) washers and dryers was a pleasant surprise and the “honor system” to purchase snacks was a nice touch. Free coffee and juice much appreciated. We found all staff we encountered unfailingly polite and helpful. My only gripe: we paid $25 to have our dog stay with us. The dog walk area out back was strewn with broken bottles, so we had to be very careful where we stepped. And a few male guests sat in their vehicles out back to drink and smoke at night; this created a bit of an intimidating atmosphere. Note to management: you are pet friendly, and if I’m paying to keep my pet, you need to provide a clean & safe area to take him, that’s why I can rate you only 4/5.

I just wanted to personally take time to thank Daytonna for her help when we checked in on 5/14. Our room did not have a chair for the table, and we needed one for my son to sit and eat. She very kindly asked maintenance if they had one available. They did not, so she assisted me in finding a chair, which I chose. She was so sweet and helpful and I was very appreciative and thankful. We have traveled to this hotel off and on for several years, and continue to return thanks to amazing team members like her!

Stayed many hotels in marryland but this is the best soo far based on price, very close to airport like 10 mins. Rooms are very nice and clean they do have housekeeping services which is amazing as i always request HK services but never ever receive it from other hotels , Breakfast do not have too many options like 3-4 items basics but very reasonable price $10-$13 Amazing pool, decor, front desk is fast and professional. Its a big hotel located in a very peaceful area, while from your room you will see many flights taking off and landing which is amazing !!

Nice hotel stay with mom. Went to a local steakhouse very close to the hotel with good food. Nice that they had breakfast and late check out.

This hotel is conveniently located across from Live ****** which is great. They are clearly short staffed - there is no daily housekeeping and the bar was only open for one night as their bartender did not show up for his shift the next night. The check in line was long, only one woman working, but she never lost her smile and made it a pleasant experience. In fact, everyone we encountered was very nice. The room was average, weird layout and no microwave. The bathroom was gross. The showerhead leaked so there was a puddle of water in the shower when we got in. Then the seal on the door was broken so water leaked out everywhere. The wallpaper was torn and there was evidence of mold

On the outside it is not inspiring. There is construction going on and it's tucked in between like a car dealership and other non-hotel businesses. I was worried as I drove up. But inside, it's its own little world. It is EXTREMELY clean. The breakfast was actually satisfying and the staff were friendly. The room was great. The only thing I would like to see is, as they replace their mini-fridges, that they use ones that have a separate freezer compartment. We had some frozen things we wanted to stay frozen, and the back wall of the mini-fridge was not up to the task. We slept great and it was conveniently located for where we needed to be. Very fair pricing as well.

This is an excellent property, far exceeding our expectations. Very nice King room, VERY clean throughout, and very comfortable. The whole property was neat and clean. Would/will stay again without a doubt. Kudos to the management and staff. The only small negative was related to the breakfast, thinking they need a new cook. The pork sausage on the morning we stayed was burned to a crisp. The nice ”singing staff person” who was manning the breakfast even brought out another pan of the links but they were as bad or even worse than the first. Come on, pick up your game there a bit please. The cinnamon rolls were fresh and hot and gooey just they way they should be. The coffee was hot and fresh. Overall a 5-star stay for which we were very thankful!

It's beautiful, clean and modern, but not one you'll want to stay at if you have an early morning flight. We didn't know the shuttle didn't start until 7 am (odd) or we would've booked another hotel. When you have other travelers complaining about this, you may want to reconsider your hours. PRO'S: I will say the lobby and room were beautiful modern eye candy. It was clean, the bathroom luxurious, the bed like a dreamy pillow and the staff courteous. We only spent about 6 hours there, so not enough time to try the food, breakfast or the gym- which looked upscale with many machines and weights. CON'S: As others have mentioned, the halls can be NOISY. We should've known something was up when we had to sign a disclaimer upon check in that we wouldn't have a party in the room. A first! Having said that, the walls/door seem to be a bit thin. The drunken people heading to their rooms at 2 am sounded like they were in our room as they passed. A total bummer when you have to leave for the airport via Lyft ($30) at 4:15 am . Here's a thought: Maybe one hallway on the top floor could be reserved for airport travelers or those requesting quiet rooms (since you're an airport hotel?). That way you can ensure your patrons a good night's sleep. Fellow WHITE NOISE LOVERS? For those that depend on a hotel's thermostat to have a constantly running fan option, this does not. Again odd, as we rarely run into this with hotels. The fan will turn off when the temp is reached, leaving you susceptible to any hallway noise. It would be great if you had a few portable fans available or even one tucked in each room like you do hairdryers. Also, if you're a hot sleeper in July's heat you cannot adjust the AC to any lower than 64 degrees. Will we stay there again? Perhaps if we don't need an early shuttle and ask for a quiet room. I hope the management will consider these comments, because this hotel could be amazing if it addressed a few areas.