SpringHill Suites Richmond North/Glen Allen
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SpringHill Suites Richmond North/Glen Allen

9701 Brook Rd, Glen Allen, Virginia 23059, United States
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hotel overview picture
Last booked 16 hrs ago
Highlights
Pets welcome
Ideal location
Delicious breakfast
Free parking
Lots to do
Amenities
Golf Course
Indoor swimming pool
Fitness Room
Public parkingFree
24-Hour Front Desk
Meeting Room
Business Center
Multi-Function Room
All amenities
Property Description
Make yourself at home in one of the 136 air conditioned suites featuring mini refrigerators, microwave and LCD televisions. Your bed comes with premium bedding and all rooms are furnished with sofa bed trundle units perfect for families. Wireless internet access is complimentary, while cable programming provides entertainment. Bathrooms have shower tub combinations, irons, ironing boards and hair dryers. Enjoy a range of recreational amenities including an indoor pool, spa tub and fitness center. Additional features at hotel include tour ticket assistance. Grab a bite from the marketplace serving guests of Springhill Suites. A complimentary hot buffet breakfast is included. Featured amenities include a business center and mobile check in out. Complimentary parking is available onsite. Bus, RV and Truck parking also available.
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7.8/10
Good
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 98 reviews
Surroundings
Airport: Richmond International Airport
(29.7 km)
Train: Amtrak - Richmond Staples RD.
(9.8 km)
Train: Ashland Train Station
(12.1 km)
Landmarks: J. E. B Stuart Yellow Tavern Memorial
(610m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
7

Double Bed Suite, Suite, 2 Double, Sofa Bed

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
7

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
7

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
7

One King Bed Suite, Suite, 1 King, Sofa Bed

Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
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Guest Reviews

7.8/10
Good
98 reviews
  • Cleanliness7.8
  • Amenities7.8
  • Location7.8
  • Service7.8
Average for similar properties in Glen Allen
Most Mentioned
Review summary
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Location & Accessibility: The hotel’s location was frequently praised for its convenience, particularly for proximity to highways, attractions, and ease of access for travelers. This was highlighted as a major benefit for both business and leisure stays.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2024
It was great.
D‍o‍n‍a‍l‍d
August 30, 2025
This stay could be summed up : if it could go wrong, it did go wrong. Our first room was musty smelling and had no TV reception. A so-called maintenance man came to check on it, said he knew what was wrong and would be back; an hour and a half later never returned. The front desk moved us to another room, but the TV remote batteries were dead; had to replace them. In the shower the soap dispenser was empty. In trying to get some ice for our water bottles, ice machine empty. This will be our last stay here.And the room we were moved to was by the side entrance, so every one’s comings and goings were heard all night. And the first room had filthy carpet with pet stains and mold in the bathroom tub. All in all, a disaster!
N‍a‍n‍c‍y
August 25, 2025
Ants in our bathroom, uncomfortable beds, ants on table at breakfast. Staff did not keep food refilled at breakfast. Surprising experience for the price.
F‍r‍a‍n‍c‍e‍s
August 18, 2025
Overall staff was great. Needs to accept cash. Was not happy with a bathroom door that didnt shut, no extra toilet paper and screws left in bedside drawers.
J‍o‍s‍h‍u‍a
August 16, 2025
Just ok This hotel is very convenient - right off 95. Tons of restaurants, stores, gas, etc. However this place is old, tired, and quite frankly dirty. The lobby and elevators looked like they hadn’t been mopped in weeks. The room was just ok- very musty, the sofa looked about a decade old and I wouldn’t touch it. The beds were small and uncomfortable. The room had only 1 towel and half used roll of toilet paper. There are a ton of hotels off 95. This one isn’t worth the stay.
L‍o‍r‍r‍i‍e
August 11, 2025
Perfect Spot This place was right off of the interstate and less than five minutes to the SportsCenter. The outside may look a little dated, but the inside has been renovated and it’s clean and modern. The lobby closes from 930AM until 12PM on the weekends to “clean and sanitize” after breakfast which was a major inconvenience.
t‍h‍e‍r‍e‍s‍e
August 10, 2025
One floor lamp. Little led lights on headboards. One didn’t work( they’re new). One reg coffee one decaf…cheap! No notepad, no pen. Moved tv to sleeping area…why? Other than that, great!
K‍r‍i‍s‍t‍o‍n
August 7, 2025
This hotel was one of the cleanest hotels we’ve ever stayed at. The breakfast was great. Only downfall is the air conditioning did not seem to be very efficient in our room. Besides that, everything was excellent and we would book again!

Services & Amenities

Indoor swimming pool
Fitness Room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 03:00 in the morning on the day following your check-in date, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for cots are not included in the total price. For details, please contact the hotel.

Breakfast
CuisineWestern
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$20.00 (approx. KRW 29,354) per night.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Opened: 2001
  • Renovated: 2019
  • Number of Rooms: 136
Phone:+1-804-2669403
Email:shs.ricsh.gm@marriott.com
Make yourself at home in one of the 136 air conditioned suites featuring mini refrigerators, microwave and LCD televisions. Your bed comes with premium bedding and all rooms are furnished with sofa bed trundle units perfect for families. Wireless internet access is complimentary, while cable programming provides entertainment. Bathrooms have shower tub combinations, irons, ironing boards and hair dryers. Enjoy a range of recreational amenities including an indoor pool, spa tub and fitness center. Additional features at hotel include tour ticket assistance. Grab a bite from the marketplace serving guests of Springhill Suites. A complimentary hot buffet breakfast is included. Featured amenities include a business center and mobile check in out. Complimentary parking is available onsite. Bus, RV and Truck parking also available.

Frequently Asked Questions

What are the check-in and check-out times at SpringHill Suites Richmond North/Glen Allen?

Check-in at SpringHill Suites Richmond North/Glen Allen is from 16:00 and check-out is by 12:00.

Does SpringHill Suites Richmond North/Glen Allen have a swimming pool?

Yes, SpringHill Suites Richmond North/Glen Allen has a pool.

Are pets allowed at SpringHill Suites Richmond North/Glen Allen?

Yes, pets are welcome at SpringHill Suites Richmond North/Glen Allen, but it is best to call ahead to confirm.

Does SpringHill Suites Richmond North/Glen Allen provide breakfast?

Yes, guests at SpringHill Suites Richmond North/Glen Allen can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at SpringHill Suites Richmond North/Glen Allen?

Prices at SpringHill Suites Richmond North/Glen Allen may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to SpringHill Suites Richmond North/Glen Allen?

The nearest airport is Richmond International Airport, just about 25 mins from hotel by car (29.7 km) away.

What is the cancellation policy for SpringHill Suites Richmond North/Glen Allen?

The cancellation policy for SpringHill Suites Richmond North/Glen Allen depends on the room type and booking terms.

About This Property

Nearest AirportRichmond International Airport
Distance to Airport29.67KM
Nearest Train StationAmtrak - Richmond Staples RD.
Distance to Train Station9.79KM
Average Price FromKRW207054
Hotel Star Rating3