Glen Allen Hotels with Gym

We had a bad Airbnb experience and needed a reliable, comfortable place to stay for the night. This hotel is at a Golf Course and it is very beautiful!! We got a great price but I chose 1 King instead of 2 Queens on accident. They we're super happy and kindly changed the room at no cost to us. When we got to our room, a sticker was over our door showing that the room had been cleaned and no one had entered. The beds were huge, plush and very clean. I slept like a baby. The room was very clean, too and the A/C was pumping out the cool air. The room was clean, quiet and cool. We enjoyed it very much!

First, I will say that we traveled through several states and stayed at two other Comfort Suites over a period of 10 days. I had been told that as a Choice member that I could request a late check out. I asked for a 2:00 PM check out but was told no by the night clerk. I had planned to ask again in the morning, but we overslept. Robert came banging on our door at 11:35 AM and was quite rude. He told me that if we were not out of the room by 12:00 PM that I would be charged another night. We had a toddler with us, so it was very stressful for him to demand that we vacate in such a short time. I think he could have allowed us another 10-15 minutes, but he was quite nasty. We scrambled and packed up in the short time and vacated the room at 11:58 PM. The other Comfort Suites we stayed at in SC, and VA Beach treated us very well and explained their policies upfront so there would not be any misunderstanding. I will not stay at this Comfort Suites again (I have family in the area). It was not as nice as the other Comfort Suites in SC and VA Beach.

My son and I stopped at Springhill Suites on our way from Georgia to New Jersey. We enjoyed the pool and spa. We had a great night sleep. Ceecee welcomed us to Breakfast (sausage, oatmeal and my son's favorite AppleJacks cereal). So many friendly and smiling faces. Overall great hotel to stay at and we would highly recommend you stay here when traveling into Virginia.

My stay was very good. The gentleman at the front desk was friendly and accommodating. The room was clean. The bed wasn’t as comfortable as I would like. Overall a very good stay.

It is an older property, and it's dated. They do a good job of keeping it clean. Restrooms near the pool were out of order. Rooms need more lighting. I found my room to be darker than I liked it to be. My door to my room the safety latch, could use some maintenance

I’m currently staying at this hotel. Many amenities are comparable to other Courtyard hotels. But I’ve never seen a hotel pool that doesn’t open until 12pm each day. Also the fitness center is small and very basic. The worst was the hotel turning off the water without notice. I was taking a shower when suddenly the water stopped. I checked the bathroom faucet, and no water was available there either. I called the front desk and learned the water had been shut off to fix a hot water issue. Certainly understand the need, but hotel guests should be notified first. I doubt that I will stay at this hotel again.

This is a normal stop in my travels and I just felt inclined to write a quick review because Yvette was incredibly wonderful during the entire check in process and was just a great personality to have in front of your guests. I always enjoy staying at this Hampton Inn but her smile made it even better. Additionally, this location still has cookies which is a nice treat when you get off the road for 5 hours! Even though they are currently undergoing renovations they keep it confined neat and still quiet, don’t let that deter you from staying!

This was my first travel experience in the Short Pump area of Richmond. However, I found the hotel overall to be very comfortable. Broad Street offered numerous shops and restaurants. The Town Center down the street was an added bonus. Ms. Kim at the front desk gave excellent customer service and was a pleasure to speak to. The restaurant served tasteful food and was served promptly. Overall, we enjoyed our stay and will return. We had the 1 bedroom 2 room king suite. A couple additional observations: 1) The king mattress needs an upgrade. In the suite, I would expect a more plush mattress. 2) The lighting in the shower area needs to be brighter. 3) Also in the shower area, there was a continuous fan/vent running constantly. I understand the need for ventilation to ensure no moisture build-up to avoid moldy situations. Have the fan/vent on a separate switch to be used when needed and not hearing that noise is a workable solution. I did close the sliding door to reduce the noise. 4) The sliding door for the toilet/shower area had to be moved gently. It was easy to move it too far and get it off the little track. These items weren't show stoppers but items that if addressed would certainly enhance the Marriott experience that all guest, especially those of us who are rewards members expect from this brand.

Hyatt Place is an exciting and innovative new select service hotel offering more of what is important to today's travelers. Our guests enjoy a spacious guestroom with a 42 inch high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper that is separated from the sleeping area, and complimentary high-speed Wi-Fi internet access throughout the hotel. World of Hyatt members can enjoy our complimentary breakfast when they book an eligible rate. Our Gallery is a warm and open area that features a self-registration kiosk, an intimate coffee and wine cafe, a TV den and an e-room with free access to a public computer and printer. Guests at Hyatt Place will also enjoy a free hot breakfast each morning and can purchase freshly prepared menu items, premium espresso drinks, or beer and wine 24 hours a day. PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD. Service Animals are exempt from fees. Hotel pool is closed.

where to begin?? DO NOT book here unless you have no where else to go. however if you must spend a night you will be welcomed by a warm musty aroma and a dim depressing lobby. Only one elevator is working and has been that way, according to other reviews for as many as 3 months. The carpet on the third floor was completely soaked through as went sloshing to our room. apparently its because the guests have the audacity to use the AC in the summer. our pillows were 12x12- certainly not standard sized. our television did not work, our room phone did not work. the sheets appeared to be clean so that is a plus. the breakfast area was full of gnats and flies. LOTS of gnats and flies- there also seemed to be non paying members of society that are known to come in and just get their breakfast and coffee for free. from a safety standpoint that worried me with my children. the pool is less than stellar, and im not quite sure it is even up to safe water levels. one of our rooms smelled like dog/animal urine. absolutely disgusting. one of our rooms had two holes that looked like they had been drilled from the wall to the outside which could let in flies and bees. one room had a a leaking toilet but the only alternative was another room with a urine stench. the front desk clerk referred to this place as ” a jankety-ass hotel” and I couldn't agree more. our group spent one night here and checked out as fast as we could the next day, moving to another hotel.