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I Love this hotel. The receptionist Julie really made our trip very special. She found d out immediately were celebrating and made everything super special for us. She is an asset to the business for sure! Room was clean enough and tidy. But what a view! Staff in the red sky bar were a little lethargic and nowhere near as attentive.

Friendly reception at the counters (both front and level 7) except the lad manning what I think is the auto check in counters. Cheer up. Clean room. More varieties of food compared to Yotel Edinburgh. No kettle, coffee (tea) in the room unfortunately.

Our trip to the Z hotel was very much a picture of great service, we were checked in patiently and promptly. Upon being in the room, we eventually found a maintenance issue, which couldn’t be fixed right away. In response, the staff changed our room, and offered us a choice of complimentary food or drink as an apology. Overall they were very kind and offered a friendly face every time we were at the desk, and made sure we had everything we needed. The rooms are small, admittedly, but that is by design and is shown when booking, the amenities are very good, and are definitely worth the price. The Z also offers a loyalty programme that is very much worth the time to look into.

Just needed an overnight stop prior to driving home after a long flight. Minor problems with the shower setup in 212 but I assume there’s a reason for it (hard to use the smaller shower head because of the way it’s fixed. But I have to say the bed was fine, the breakfast was good and the staff, without exception were terrific. I’ll be back.

Overall experience of Maldron hotel was very positive; it is situated in the centre of the city and a few minutes walk from the bus station. Pro's - Rooms were clean and tidy - Quite spacious - Very convenient; just a few minute walk from the city centre (just cross the road) - Front desk staff were very helpful and friendlly - Very comfortable beds Con's - Stay for 3 nights, and room was only cleaned on the day we were leaving.

You don't need to step outside: great food, great restaurant, great bar, and wonderful and friendly service. But should you decide to do so, you'll find yourself in the best corner of Scotland best city. (I'd say Britain's, but am still tossing up between Glasgow and Leeds!) Cafes, independent shops, bars and restaurants, walks, parks, and museums a cynical 15 year old had to be dragged out of. Fantastic time. We booked an extra night. Don't expect the Shangri la. But authentic and homely. I will be back.

I like the service very much in a purely British hotel. I have to check out at 11 o'clock because the flight is still early. I negotiated with the hotel for a late checkout. The hotel originally said that it would charge 15 pounds for every hour of delay. Later, the hotel paid the delay fee. It’s worth recommending if you don’t need it.

Poor service. The front desk insisted that my prepaid order was not paid. I called the manager to check for a long time before finding out that it was paid. No apology was given.

Great practical hotel. Very easy access to Glasgow central station and the main shopping area. Rooms are clean and good value.

Great experience, love that it's pretty much self check- in. The rooms are layed out well and I liked that I could control the TV /lights etc via an iPad. Beds are super comfy and Pillows are perfect didn't wake up with a sore neck... so I requested a late check which is £29 but it's worth it if you don't fancy a 11am check out.