Ibis Styles Glasgow Centre George Square

My stay with the ibis hotel was somewhat mixed with both positive and negative. On a positive, the accessible room that I had booked was of a good size and the main bedroom area was clean. The staff on arrival were helpful and provided me with all necessary information upon check in. Sadly, I was disappointed when ordering from the hotel resturant. My son wanted a pizza and the menu provided a list of three types. When ordering, I was told that there was only one type which wasn’t listed on the menu. I found the food to be of substandard which is disappointing given the price. Equally on check out, I advised that the bathroom had a build up of dirt and hair around the shower tray. I was told “apologises, this is a housekeeping issue”. I voiced my disappointment regarding the food to just be told “sorry”. Lastly I expressed my disappointment that I was charged £12.99 per person for a breakfast buffet. I felt this was a bit steep considering my under 5 ate half a croissant. The front desk only advised that usually they did not charge for under 5’s and would need to take this up with the app I booked to is stay through. No solution or refund were offered.

Great location in Glasgow. It’s a stones throw from Goma, a short walk to the St Enoch metro, and a short stroll from Buchanan Street and galleries. The room was compact which was fine for us with backpacks but would be cramped if you had larger luggage. The neighbouring rooms could be heard clearly when trying to sleep. Overall it’s a good hotel.

Staff were really helpful. Note: food is very basic. Soup was reheated tinned soup.

Amazing and supportive staff. They helped us to deal with issues quickly.

The room is small, and it is not clean enough for guests. No mini fridge.

Firstly our booking wasn’t confirmed so we had to wait until the communication between yourselves and Ibis Styles was rectified secondly there had been a disturbance in the Hotel , nothing to do with us , and the Police were knocking on our door at 5am in the morning , this was very scary and very upsetting. This incident spoiled our full weekend.