Name: Macdonald Crutherland House
Address: Strathaven Rd, Glasgow, G75 0QZ, United Kingdom, Strathaven Rd, Overseas, United Kingdom
Rating: 3.7

All reviews

Positive reviews

Reviews with photos/video

Overnight stay for a nearby night out

Room perfect with good facilities - good breakfast next morning

Would use this hotel again

酒店在格拉斯哥近郊，從高地下來歇腳很高，周邊3公里也有很好吃的亞洲菜，房間很古樸温馨，酒店坐落在小森林裏麪，停車位充足，早餐店時候發現，沒有一個亞洲面孔，很好的當地體驗

The hotel is located in the suburbs of Glasgow. It is very convenient to take a rest after coming down from the highlands. There are also delicious Asian dishes within 3 kilometers. The rooms are very simple and warm. The hotel is located in a small forest. There are plenty of parking spaces. When I was at the breakfast shop, I found that there was no Asian face. It was a good local experience.

這是一家讓滿意的酒店，環境絕佳，非常安靜。酒店前台小妹很不錯，晚餐略貴都量很足。酒店內部裝飾了很多畫。唯一不足是wifi不給力。

This is a satisfactory hotel with a great environment and very quiet. The hotel front desk girl is very nice, and the dinner is a bit expensive but the quantity is very sufficient. There are many paintings decorating the interior of the hotel. The only drawback is that the wifi is not strong enough.

ดีมาก ดีทุกอย่าง

Sauna

Restaurant

24-hour front desk

Swimming Pools

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

Thai

All Room Types

Standard Family Room 3

Standard Room with 2 Twin Beds

Standard Family Room (Four People)

I really wanted to leave a great review for this hotel.  We stayed for an ultimate spa break to celebrate my daughter finishing her exams and leaving school.  She was really looking forward to it.  Our initial impressions were good,  the grounds are beautiful and the reception staff were attentive and friendly.  When we reached our room we were a bit disappointed as the room wasn’t to the same standard as other McDonald hotels we have stayed in and sadly that became our constant thought throughout the whole stay.  The decor is very tired and the whole place could do with an overhaul.  Paper peeling from walls, we had tissue paper stuck underneath the handles on the windows to keep them closed.  The relaxation room of the spa was horrible as the ceiling looked mouldy and the paper was peeling off the walls.  We had dinner the first night.  We had looked at the menu online however it was totally different when we went into the restaurant and the choices weren’t great.  We ordered cocktails and both agreed they were the worst cocktails we had ever had, they cost £9.95 each and I didn’t drink mjne at all.  Breakfast the next morning was shambolic, there was 8 of us in the restaurant and the staff were running around like headless chickens saying they were so busy and tables weren’t cleaned, we waited a ridiculous length of time to order our food and it took forever to come.  We had afternoon tea booked as part of the deal, again it wasn’t great.  It had obviously been made well in advance of our booking time and the break on the sandwiches were hard and the cakes cheap and uninteresting.  We ate out elsewhere our second evening.  We both enjoyed our spa treatments which helped rescue the weekend.  Breakfast on our final morning was better as it was a buffet style although we had to wait ages to ask staff for plates as there were none available to lift up (apparently the plate warmer was broken so they weren’t leaving plates out). I think that the staff of Crutherland House are doing the best they can however something has gone wrong with the running of this hotel and it needs attention .  We wouldn’t recommend it to friends and next time will go somewhere else

I booked an overnight mid week Spa break here with my daughter to celebrate our birthdays.  As I had received a telephone call giving us a spa treatment time of 3pm, and advised that we had an early access to our room, we arrived at 11.30 to be told that we would not get entry to our room until 3pm - surely this was not correct??  The relief receptionist (a lovely young gentleman - Mackenzie) said he would see what he could do so, leaving our luggage with him, we enjoyed a delicious  afternoon tea which had been booked for 12.15.   The hotel is isolated without transport, however we enjoyed a stroll around the grounds and coffee in the bar before again asking about our room at 2pm. Still no room available! By this time I was not at all pleased, stressing that the hotel had made our appointment with the Spa for 3pm and I most certainly was not going to have a spa without getting changed.  Mackenzie then made the decision to give us our room key.  On arrival at the room we found it all ready for guests - just with no robes or slippers.  Back to reception!  Once again Mackenzie came to the rescue - a quick phone call and we picked up two robes from a lady in a room on the ground floor.  Phew!  A very quick change into swimwear and we arrived at the Spa with 5 minutes to spare for our booked treatments.  The Spa ladies were wonderful and we both thoroughly enjoy our treatments which we followed with a lovely swim in the heated pool.  Now that I have gone this far, I shall also comment that the dinner was a let-down. The Goats Cheese starter was excellent, however the vegetarian curry was a shocker - a bowl half filled with rice and Naan Bread on the side however the curry was  so overcooked there was no sauce!  I should have returned the dish at that point, however I just could not face another drama.  My daughter gave me into trouble for even trying to eat it!  Having stayed here previously, I know Crutherland are able to do so much better.  I trust that this review will help them iron out the creases and be back to their previously  wonderful service very quickly. 

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Discover 105 reviews of Macdonald Crutherland House, rated 3.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Macdonald Crutherland House Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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Macdonald Crutherland House Reviews

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