Guest User
January 31, 2023
I went to Givet for work. I was only supposed to stay there for the day and leave at the end of the afternoon, but my mission lasted. In the evening I looked for a hotel and a restaurant. The ibis Budget was full, as was the Hôtel des Reflets Jaunes. I called the Roosevelt and told him that I had just sat down to eat. The boss on the phone told me that there was no problem, that I was enjoying my meal and that he would be waiting for me to give me the keys to my room. Reassured, I have dinner before going to the hotel. Arriving at the hotel after dinner, the hotel is closed. All lights off. I call reception but no one picks up. The boss deliberately left me outside, in the middle of February, despite his promises to wait for me. We are on the verge of endangering the lives of others. It's pathetic and unworthy of this great profession of hotelier. I understand better why this hotel always has rooms available when the others are all full. So if I have to give you consumer advice, avoid this establishment but also the Val St Hilaire because it is the same boss!
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