Hotel Premiere

We have just returned from a 5 night stay at hotel premiere. We arrived last on Saturday evening and were quickly checked in to our room with no problems. Our room was cleaned everyday to a very high standard and towels were changed daily. The air conditioner in the room was efficient and the water pressure in the shower was very good. The hotel staff were amazing! So friendly and helpful. The chef was so lovely and made me special meals upon request to cater to my dietary needs. The pool area is beautiful. It is cleaned every morning and every evening. They ask that you wear a swimming cap for hygiene purposes and these are available to buy at a small costs of 2 euros from the pool bar. The pool bar is open until 11pm and it is a lovely place to sit and enjoy late into the evening. Great location, 10 minutes from the beach and some lovely local restaurants in walking distance. The hotel were able to arrange us a taxi driver who was also superb. Thank you for a wonderful vacation ❤️

As a Canadians we usually never complain but this was far to avoid to complain, First of all comparing with the hotel we went previously same stars (4) ( HotelBest Western Art deco )we are shocked with this hotel (Premiere) in Giugliano in Campania, very bad experience the hotel doesn’t deserve even a single star , we came early from Rome after an extenuating trip and the staff said our checking was at 3 pm, they asked our passport to get ready the room and we complied and we went to eat at the restaurant La lune di miele ( so good) when we came back our room wasn’t ready , they booked to another customer and we waste around 2 hours waiting for the room , the explanation was so vague because we were right about the room , when get in into the room the experience was even worse there weren’t 2 twin bed be used the room was for marry couples and we are a family of 4, my son couldn’t fit into the sofa ,the bed for them weren’t twin just single , I requested to change the sofa , and an employer came with the frame putting me in a bad situation because the person made the bed in front of me when the lady to tackle care of that wasn’t here, the room look likes a hospital room ( don’t get me wrong ) I am not against of hospital room but came to have a good vacation from Canada otherwise we would go to Spain,the AC didn’t work and i have to request a fan which was a small one , is like a sauna in the room, floor dirty and washroom smell with pee, nothing with a good smell like 4 stars hotels, the staff didn’t want to give me a managers phone to request a change of room , I booked the hotel a year ago, we are like Tuna can fish in the room, my family doesn’t want to take a shower because the bad smell, the Ac works better in the lobby so my and i e is if you want cool air go downstairs and don’t get in until you go sleep. The pool we couldn’t use because it says that close @6 pm but people were swimming .the lights are bad, so my recommendation if you want to SUFFER come to this hotel and the experience that you never have, otherwise go to a different hotel.

Hospitality is second to none. From reception to housekeeping, The 2 reception staff ,couldn't do enough for us ,a free upgrade .helping plan routes for our excursions always with a smile .location isn't brilliant for places of interest ,but the beach in walking distance is fabulous. The restaurant serves good napolitan food ,maybe when in full season a more varied menu .The pool is peaceful & relaxing. Ideal for lunch too .Lovely spacious room very clean .A very chilled week

We visited in August '23 for a week on the half board basis and had nothing but the best experience. The staff are exceptionally helpful and accommodated our various needs from leaving meals in our room when we were missing the dinner, researched routes and transport for us to visit Pompei and Ischia, and advised us on night life venues. The cleaning staff are doing an exceptional job! We had crisp-clean towels and linen every day. There was no speck of dust in the room and we found our stuff tidied every day. The bathroom was squeaky clean, the swimming pool looked-after. A special shout out must go for Mattia, Pasqualo and Chinzia for their personal touch, helpfulness and professionalism. There is absolutely nothing about the hotel that prompts an EBI hence five stars is fitting. We found that going half board was a good deal although most guests choose to eat dinners out. Ours consisted of a generous starter, the main and a drink. The a' la carte menu included a fairly comprehensive menu cooked to order. Lot's of sea food which was ideal for two red meat non-eaters. We thoroughly recommend staying here. Marta and Shahina