Emerald Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Gisborne
Emerald Hotel
13 Gladstone Road, Gisborne, 4010, New Zealand
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Last booked 6 hrs ago
Amenities
Outdoor swimming pool
Surfing
Fitness Room
Private parkingFree
Luggage Storage
Meeting Room
Wi-Fi in Public AreasFree
Front Desk with Limited Hours
All amenities
Property Description
A stay at Emerald Hotel places you in the heart of Gisborne, steps from Te Tauihu Turanga Whakamana and 4 minutes by foot from Longbush Wines. This luxury hotel is 0.3 mi (0.5 km) from Gisborne Harbour and 0.4 mi (0.6 km) from Gisborne Wine Centre.
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7.8/10
The room is clean and spacious. My colleagues and I are very satisfied.
All 100 reviews
Surroundings
Airport: Gisborne Airport
(5.0 km)
Landmarks: Wi Pere Monument
(150m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Executive Suite With River View
2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
River view
Check Availability
8
Executive Suite with Pool View
2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
10
Junior Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
5
Executive Apartment
2 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
11
Standard King Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Check Availability
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Guest Reviews
7.8/10
Good
100 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.8
Average for similar properties in Gisborne
AI Summary
The staff is exceptionally friendly and professional, ensuring a great experience. The spacious, clean rooms with comfortable beds and perfect central location near amenities and a beautiful pool stand out.
Guest User
April 7, 2024
The room is clean and spacious. My colleagues and I are very satisfied.
Original TextTranslation provided by Google
Rahul
June 18, 2025
Well other than the fact that it was cozy.
some of the basics like water, wasn't provided. Shower check should be done before you assign the room to someone. The shower of our room was broken and they had to transfer us to another room. The hotel is too big and there are to multiple ways to go about your room, so be ready for a lot of walking if the room is far away from the entrance.
And the swimming pool, something i was looking forward to, wasn't clean at all and was closed.
Taryn
June 5, 2025
Close proximity to Tatapouri restaurant and central to city centre. Enjoyed walk down the street and people watching. City feels safe v
Amanda
May 27, 2025
Great location, great views, lovely check in staff. The only thing missing is the teaspoons for your cup of tea!!!
Rochelle
May 26, 2025
Staff are friendly and the service given was top notch. Room was nice and spacious. The view from the room was amazing also
Moana
May 22, 2025
I was surprised at the size of the rooms—they were very generous. The decor could use an update, but for the price, it was very good. I definitely would stay again and recommend it to others.
Sarah
April 22, 2025
The property is pretty run down and has suffered noticeable water damage, but the staff are friendly and helpful and do the best they can with what they have. The room was large, and tidy, and not overly noisy.
Kristin
April 21, 2025
Quick atopovwr
Very run down hotel. Noisy fan constantly running in the bathroom. Did have all you needed in the room. And the bed was comfy. Just very three star accommodation and the price reflects it so can’t complain. Would only stay for one night for a quick stop over.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Surfing
Off-site
Fitness Room
Private parking
Free
Luggage Storage
Meeting Room
Additional charge
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Meeting Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
Front Desk with Limited Hours
Luggage Storage
Languages spoken
English
Health & wellness
Kayaking
Off-site
Sailing
Off-site
Surfing
Off-site
Fitness Room
Activities
Eco Tours
Off-site
Public areas
Elevator
Smoking Area
Business services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & security
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
First-Aid Kit
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 07:00–10:00
Front desk hours: [Mon-Sun]08:00–20:00
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 150.00 is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 46
Phone:+64-68688055
A stay at Emerald Hotel places you in the heart of Gisborne, steps from Te Tauihu Turanga Whakamana and 4 minutes by foot from Longbush Wines. This luxury hotel is 0.3 mi (0.5 km) from Gisborne Harbour and 0.4 mi (0.6 km) from Gisborne Wine Centre.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.
Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 49 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.
Featured amenities include a business center, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Stay in one of 49 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Emerald Hotel?
The check-in time at Emerald Hotel is 14:00 and the check-out time is 10:00.What are the check-in and check-out times at Emerald Hotel?
Does Emerald Hotel have a swimming pool?
Yes, Emerald Hotel has a pool.Does Emerald Hotel have a swimming pool?
Are pets allowed at Emerald Hotel?
Unfortunately, pets are not allowed at Emerald Hotel.Are pets allowed at Emerald Hotel?
Does Emerald Hotel provide breakfast?
No, Emerald Hotel doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Emerald Hotel provide breakfast?
How much does it cost to stay at Emerald Hotel?
Prices at Emerald Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Emerald Hotel?
Which airport is closest to Emerald Hotel?
Gisborne Airport is the closest airport to Emerald Hotel, and it is about 11 mins from hotel by car (5.0 km).Which airport is closest to Emerald Hotel?
What is the cancellation policy for Emerald Hotel?
The cancellation policy for Emerald Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Emerald Hotel?
About This Property
| Nearest Airport | Gisborne Airport |
|---|---|
| Distance to Airport | 4.98KM |
| Average Price From | NZD211 |
| Hotel Star Rating | 4 |