Best Hotels near Girvan Beach, Girvan

A group of us booked back in January for a Champagne Afternoon Tea Experience for seven people on the 9th March. The celebration was a 50th birthday. We expected a reminder of the booking from Turnberry a few days ahead of this date. When there was none, one of our group drove to the hotel to confirm all was in order. She was told they had no record of our booking. A staff member assured her that she would personally record our Champagne Afternoon Experience in the diary. A deposit was offered but declined, as deemed unnecessary. We arrived, in great spirits, on the 9th March to find the hotel were not expecting us!! Several other groups were there, enjoying afternoon tea. We were told to take a seat while they organised a table for us. We were all extremely annoyed and embarrassed on behalf of the organiser of our group and the birthday guest. The birthday guest indeed had to stop the manager putting two round tables together for us, as it would have been completely inappropriate for a group of seven. When they did cobble together square tables, seat us and take our orders, it took a little while for our food to arrive but a further age for our drinks to come. The Afternoon Tea ultimately was okay. But we had booked for an Experience. And the Experience fell far short of our expectations. A Champagne Afternoon Tea at Turnberry is rather expensive. At no point did anyone apologise to us for the annoyance and embarrassment caused. At no point did anyone offer any gesture of goodwill to compensate us for the annoyance and embarrassment. And when we were charged, a 10% service charge was automatically added to our bill!! There are lots of lovely places to take Afternoon Tea in Ayrshire. I for one would not recommend Turnberry. I will not be back.

Rooms were clean and adequate. Staff attentive and friendly. However, there was a Wedding on the same day and when we arrived for our evening dinner, we didn't get our starters until 8.45pm when our table was booked for 6.30. Although, to be fair to the staff, we were 25minutes late. We had an 20mth old boy with us, who sat very patiently waiting for a pizza. This took 1hr 45mins to be brought out. We were then told that the Chef was having a meltdown in the kitchen.Cant fault the waiting staff, but if you want to starve to death or eat at midnight then this is the place to go.

Staff were lovely and very helpful. Changing room for swimming pool is very small and has no secure locker. It needs to get updated