Discovery Parks - Gerroa

The place is quiet, and very clean. bed is comfortable.

A Road Trip for Two A 3-night stay on a road trip. We were lucky to be upgraded to a superior cabin and could not fault it.

My partner and I stayed for 7 nights while working in the area — not a holiday, but we were looking for a comfortable place to base ourselves during the week. The cabin itself was fine and check-in was welcoming, which we appreciated. Unfortunately, the customer service from reception during our stay was disappointing. Due to torrential rain and my car breaking down in our designated car space, we had to temporarily park our second car across from the cabin on a Friday night. That car also had tools in it my partner needed to fix mine. First thing Saturday morning, I received a call from reception asking us to move the second car as it was on the camping ground. We completely understood, apologised, and moved it immediately without any issue. Later that afternoon, I went to reception to get coins for the laundry. When I walked in, I wasn’t greeted — just stared at by the two women behind the desk — and then abruptly asked how I could be helped. During the interaction, I was again questioned about the second car, even though it had already been resolved earlier that morning. The tone felt accusatory and the whole exchange was uncomfortable. I had already acknowledged the mistake and addressed it promptly, so bringing it up again felt unnecessary and awkward. To top it off, upon checkout I wasn’t asked how my stay was, wasn’t greeted kindly, and didn’t feel like a valued customer in any way. It’s unfortunate because the accommodation itself was fine.