Residence Inn Memphis Germantown

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Residence Inn Memphis Germantown

Name: Residence Inn Memphis Germantown
Address: 9314 Poplar Pike, Germantown, Tennessee 38138, United States, 9314 Poplar Pike, Germantown, 38138, United States
Price range: From NZD 242
Rating: 3.7

9314 Poplar Pike, Germantown, Tennessee 38138, United States

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Highlights

Pets welcome

Free parking

Lots to do

Amenities

Outdoor swimming pool

Fitness Room

Public parkingFree

24-Hour Front Desk

Luggage Storage

Children's Playground

Wi-Fi in Public AreasFree

Express Check-In and Check-Out

All amenities

Property Description

Set a pace that suits you at Residence Inn Memphis Germantown. Whether you're with us for a few days, a few weeks or a few months, your daily routine matters at our Germantown, TN hotel. Our all-suite, extended stay hotel offers spacious studios, one and two-bedroom suites. Flourish in suites with separate living and sleeping areas, fully-equipped kitchens, a complimentary grocery delivery service, free Wi-Fi and a daily hot breakfast. Our pet friendly hotel in Germantown also welcomes you to an outdoor swimming pool, hot tub, outdoor basketball court, BBQ grill area and a 24-hour fitness center. If you’re in town for business, we are conveniently located near FedEx World Headquarters, Mike Rose Soccer Complex and Baptist Memorial Hospital-Collierville. Visit Carriage Crossing Mall, Ridgeway Country Club and Urban Air Trampoline and Adventure Park all from our hotel near Collierville, TN. Enhance your next travel experience by staying at Residence Inn Memphis Germantown.

7.5/10

Cleanliness7.5

Amenities7.5

Location7.5

Service7.5

All 47 reviews

Surroundings

Airport: Memphis International Airport

(32.6 km)

Train: Memphis Central Station

(37.5 km)

Landmarks: CrossFit SOPO Germantown

(350m)

Landmarks: Germantown Baptist Church

(520m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Two-Bedroom Suite With Fireplace

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

King Studio with Sofa Bed

1 King bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

One-Bedroom Queen Suite With Sofa Bed

1 Sofa bed and 1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

King Studio With Sofa Bed And Oven

1 King bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Towels

Room Details

Check Availability

Guest Reviews

7.5/10

47 reviews

Cleanliness7.5
Amenities7.5
Location7.5
Service7.5

Average for similar properties in Germantown

Most Mentioned

Review summary

Environment/Location: The hotel's location was highlighted as safe, convenient, and accessible to nearby restaurants and attractions. Some guests noted its proximity to events and ease of navigation within the surrounding area, though signage was occasionally unclear.

d‍b‍d‍s‍o‍u‍l‍c‍a‍r‍e

April 24, 2024

I have not traveled for years but when I did, I always chose Marriott. I was disappointed in this Residence Inn: 1) Cleanliness- Outside of room, leading up to front door, was dirty, dusty, had misc. paint marks, did not inspire confiedence 2) In side of room: Popcorn ceiling, choice of color in room, etc. Had to look under bathroom sink to find Kleenex 3) Breakfast- eggs were cold, muffins were stale Based on this, I will consider not staying at Residence Inn

J‍e‍t‍6‍0‍1‍6‍4‍0

April 10, 2025

I've waited several months to write this review as the General Manager assured me that my experience would be "made right". It is now six months later and nothing has been done. I was faced with rude front desk staff from the moment I checked in and throughout my stay. My room was extremely dirty: carpet was left unvacuumed and dishes unclean. I had general safety concerns: broken and chipped glasses and a broken nob on cooktop which made it unable to be used. The light was burned out in the refrigerator which was never changed. All of these concerns were addressed to the front desk staff, housekeeping, and management during my VERY short stay at this property, all of which were ignored. Thankfully, I was able to get another hotel in the area the next day.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 2, 2025

The rooms are spacious,could use a little sprucing up but still nice. The staff is awesome, pleasant and helpful. The pool is clean and nice. The patio outside is pleasant. The breakfast is as expected. Our family met and stayed here. The area felt safe and we enjoyed our visit.

V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r

July 5, 2025

Gross and Rundown with Mold The room was hot a musty when I checked in. I thought it was the AC needing to be turned on. Nope the carpet was soaked from the window to at least 6 feet into the room with mold and peeling paint throughout the room and hallway. The toilet was broken as well. Gross and run down place.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 18, 2025

Don’t stay here! Very rundown. I can’t believe Marriott allows their name on this. Bathroom door frame patched. Looks like a 5 year old did it. Mold in the bathtub. Blackout curtains ripped. Stains in the ceiling. Hallways need serious maintenance. Front desk is great. Hotel needs to be renovated. Definitely not up to Marriott standards.

L‍i‍n‍d‍a

May 11, 2025

The property had nice amenities. It was hard to find the entrance and there was no portico in case of rain. Hallway, elevator, and rooms were shabby. Nice area was dining and reception only.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 25, 2025

First, I will say that all staff members that we interacted with were great - friendly and helpful. That said, this hotel, or as least our room, was in rough shape and badly in need of remodeling. Really everything needs to be updated. The kitchen area, the seating/tables/desk, the bathrooms, the curtains. The bed was fine, comfortable and clean. Marriott needs to step up and remodel this hotel.

H‍e‍a‍t‍h‍e‍r

March 24, 2025

The staff was excellent, very sweet and professional. Very attentive to guest needs. The room and facilities are clean, just a little worn down. The bathroom door and HVAC closet door in our room didn’t close/latch fully. It wasn’t a huge problem for us but some guests might not love that the bathroom door keeps popping open a bit. Despite that, I would stay again. There is a train track right across from the hotel. I wasn’t bothered by any train noise, but possibly super-light sleepers could be. ******* said there was a hot tub at this hotel (I filtered for hotels with hot tubs), but there isn’t one - just FYI.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots can be added, but extra beds cannot be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 3 years old and under	Extra cot: Free

Breakfast

CuisineWestern, Full English/Irish

Opening hours[Mon - Sun] 06:00-10:00 Open

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Fee: Contact the property for details

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 1999
Renovated: 2014
Number of Rooms: 72

Phone:+1-901-7520900

Email:ri.memgr.gm@marriott.com

Frequently Asked Questions

What are the check-in and check-out times at Residence Inn Memphis Germantown?

Check-in at Residence Inn Memphis Germantown is from 15:00 and check-out is by 12:00.

Does Residence Inn Memphis Germantown have a swimming pool?

Yes, Residence Inn Memphis Germantown has a pool.

Are pets allowed at Residence Inn Memphis Germantown?

Yes, pets are welcome at Residence Inn Memphis Germantown, but it is best to call ahead to confirm.

Does Residence Inn Memphis Germantown provide breakfast?

Yes, guests at Residence Inn Memphis Germantown can enjoy breakfast during their stay. Breakfast option(s): Western, Full English/Irish.

How much does it cost to stay at Residence Inn Memphis Germantown?

Prices at Residence Inn Memphis Germantown may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Residence Inn Memphis Germantown?

The nearest airport is Memphis International Airport, just about 26 mins from hotel by car (32.6 km) away.

What is the cancellation policy for Residence Inn Memphis Germantown?

The cancellation policy for Residence Inn Memphis Germantown depends on the room type and booking terms.

About This Property

Nearest Airport	Memphis International Airport
Distance to Airport	32.6KM
Nearest Train Station	Memphis Central Station
Distance to Train Station	37.53KM
Average Price From	NZD303
Hotel Star Rating	3