Residence Inn Memphis Germantown

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Residence Inn Memphis Germantown

Name: Residence Inn Memphis Germantown
Address: 9314 Poplar Pike, Germantown, Tennessee 38138, United States, 9314 Poplar Pike, Germantown, 38138, United States
Price range: From NZD 221
Rating: 3.8

9314 Poplar Pike, Germantown, Tennessee 38138, United States

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Highlights

Pets welcome

Free parking

Lots to do

Amenities

Outdoor swimming pool

Fitness Room

Public parkingFree

24-Hour Front Desk

Luggage Storage

Children's Playground

Wi-Fi in Public AreasFree

Postal Service

All amenities

Property Description

Set a pace that suits you at Residence Inn Memphis Germantown. Whether you're with us for a few days, a few weeks or a few months, your daily routine matters at our Germantown, TN hotel. Our all-suite, extended stay hotel offers spacious studios, one and two-bedroom suites. Flourish in suites with separate living and sleeping areas, fully-equipped kitchens, a complimentary grocery delivery service, free Wi-Fi and a daily hot breakfast. Our pet friendly hotel in Germantown also welcomes you to an outdoor swimming pool, hot tub, outdoor basketball court, BBQ grill area and a 24-hour fitness center. If you’re in town for business, we are conveniently located near FedEx World Headquarters, Mike Rose Soccer Complex and Baptist Memorial Hospital-Collierville. Visit Carriage Crossing Mall, Ridgeway Country Club and Urban Air Trampoline and Adventure Park all from our hotel near Collierville, TN. Enhance your next travel experience by staying at Residence Inn Memphis Germantown.

7.7/10

Good

Cleanliness7.7

Amenities7.7

Location7.8

Service7.7

All 18 reviews

Surroundings

Airport: Memphis International Airport

(29.0 km)

Train: Memphis Central Station

(37.5 km)

Landmarks: CrossFit SOPO Germantown

(350m)

Landmarks: Germantown Baptist Church

(520m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Two-Bedroom Suite With Fireplace

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

King Studio with Sofa Bed

1 King bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

One-Bedroom Suite With Mobility/Hearing Accessible Roll-in Shower

1 Queen bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 Queen bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

One-Bedroom Suite-Hearing Accessible

1 Queen bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

One-Bedroom Queen Suite With Sofa Bed

1 Sofa bed and 1 Queen bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

King Studio With Sofa Bed And Oven

1 King bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

Studio, 1 King Bed With Sofa Bed (Mobility/Hearing Accessible, Tub)

1 King bed and 1 Sofa bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

Check Availability

Hide Room Types

Guest Reviews

7.7/10

Good

18 reviews

Verified Reviews

Cleanliness7.7
Amenities7.7
Location7.8
Service7.7

Average for similar properties in Germantown

Most Mentioned

d‍b‍d‍s‍o‍u‍l‍c‍a‍r‍e

April 24, 2024

I have not traveled for years but when I did, I always chose Marriott. I was disappointed in this Residence Inn: 1) Cleanliness- Outside of room, leading up to front door, was dirty, dusty, had misc. paint marks, did not inspire confiedence 2) In side of room: Popcorn ceiling, choice of color in room, etc. Had to look under bathroom sink to find Kleenex 3) Breakfast- eggs were cold, muffins were stale Based on this, I will consider not staying at Residence Inn

J‍e‍t‍6‍0‍1‍6‍4‍0

April 10, 2025

I've waited several months to write this review as the General Manager assured me that my experience would be "made right". It is now six months later and nothing has been done. I was faced with rude front desk staff from the moment I checked in and throughout my stay. My room was extremely dirty: carpet was left unvacuumed and dishes unclean. I had general safety concerns: broken and chipped glasses and a broken nob on cooktop which made it unable to be used. The light was burned out in the refrigerator which was never changed. All of these concerns were addressed to the front desk staff, housekeeping, and management during my VERY short stay at this property, all of which were ignored. Thankfully, I was able to get another hotel in the area the next day.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 2, 2025

The rooms are spacious,could use a little sprucing up but still nice. The staff is awesome, pleasant and helpful. The pool is clean and nice. The patio outside is pleasant. The breakfast is as expected. Our family met and stayed here. The area felt safe and we enjoyed our visit.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 18, 2025

Don’t stay here! Very rundown. I can’t believe Marriott allows their name on this. Bathroom door frame patched. Looks like a 5 year old did it. Mold in the bathtub. Blackout curtains ripped. Stains in the ceiling. Hallways need serious maintenance. Front desk is great. Hotel needs to be renovated. Definitely not up to Marriott standards.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 25, 2025

First, I will say that all staff members that we interacted with were great - friendly and helpful. That said, this hotel, or as least our room, was in rough shape and badly in need of remodeling. Really everything needs to be updated. The kitchen area, the seating/tables/desk, the bathrooms, the curtains. The bed was fine, comfortable and clean. Marriott needs to step up and remodel this hotel.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 9, 2025

We stay exclusively at Residence Inns as we travel with a standard poodle, probably have stayed in around 50 different ones all over the country. This was was really good: if not new, well maintained, wonderful desk woman at check in and saw her next morning with big smile on her face. In a complex with several other Marriott brands with several restaurants nearby. A nice stay here.

J‍u‍s‍t‍o‍ ‍G

December 20, 2024

I recently stayed at the Residence Inn Memphis Germantown and had a deeply troubling experience. During my stay, I misplaced my iPhone. Although it was found and handed over to the front desk, I was falsely informed that it had been returned to me. To my dismay, I later discovered that an employee had accessed my personal information, including financial details and photos, and had wiped the device, resetting all my important access information. This breach of privacy left me terrified that my personal records had been compromised. Despite multiple attempts to address the issue with the hotel management and Marriott’s customer service, no action was taken, and I received no compensation for the ordeal. This experience has severely undermined my trust in Marriott’s commitment to guest security and customer service. I urge future guests to exercise caution when considering a stay at this property.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 21, 2024

Don’t stay here. The hotel is in need of major renovations. Hard to believe that Marriott Bonvoy allows this hotel in their fleet of accommodations. The door to the bedroom was not painted on one side and didn’t close. Actually a good thing because there was no door handle! The caulking in the bathroom looked like a 7 year old did it and there was no drain plug in the bathroom sink. The furniture had to have come from Goodwill as it was torn up. The dishwasher didn’t work and was missing the front panel. The built in cabinets in both kitchen and bathroom were scratched and marked like they were ready to be repainted. The windows had that fog in the pains so the seals were obviously broken. On a good note, the towels and sheets were clean as they smelled of bleach. We would have moved but it was late and pouring down rain. I want my Bonvoy points back!

e‍l‍e‍n‍o‍r‍m‍a‍r

February 24, 2024

Great hotel . best place to visit with family. Nice and polite staff at the reception..The rooms are very clean,the food in the restaurant is good for a 5* hotel. It is also close to the beach. In general it was very pleasant stay and definitely recommend this hotel.I felt like at home there and will come back again in future.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots can be added, but extra beds cannot be added.

Fees for extra beds and cribs are not included in the total and must be paid at the hotel.

Age	Fee
Children 3 years old and under	Extra cot: Free

Breakfast

TypeWestern, Full English/Irish

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Fee: Contact the property for details

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 1999
Renovated: 2014
Number of Rooms: 72

Phone:+1-901-7520900

Email:ri.memgr.gm@marriott.com

Frequently Asked Questions

What are the check-in and check-out times at Residence Inn Memphis Germantown?

The check-in time at Residence Inn Memphis Germantown is 15:00 and the check-out time is 12:00.

Does Residence Inn Memphis Germantown have a swimming pool?

Yes, Residence Inn Memphis Germantown has a pool.

Are pets allowed at Residence Inn Memphis Germantown?

Yes, Residence Inn Memphis Germantown is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Residence Inn Memphis Germantown provide breakfast?

Yes, guests at Residence Inn Memphis Germantown can enjoy breakfast during their stay. Breakfast option(s): Western, Full English/Irish.

How much does it cost to stay at Residence Inn Memphis Germantown?

Prices at Residence Inn Memphis Germantown are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Residence Inn Memphis Germantown?

Memphis International Airport is the closest airport to Residence Inn Memphis Germantown, and it is about 26 mins from hotel by car (29.0 km).

What is the cancellation policy for Residence Inn Memphis Germantown?

The cancellation policy for Residence Inn Memphis Germantown varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Memphis International Airport
Distance to Airport	29.02KM
Nearest Train Station	Memphis Central Station
Distance to Train Station	37.53KM
Average Price From	NZD300
Hotel Star Rating	3