Guest User
May 26, 2023
Never go when they are quite full and during the transition period like now, from winter to spring, i.e from hot to cold. The room 410 was assigned and it was pretty bad. Asked for fan, with 30 minutes, then told us fan spoilt after we checked again. They then agree to change room after much discussion with our tour guide. Room 410- only heater, hot air from vent was available with Aircon cool air not available. Asked to open windows but this room faces the main road with moderate traffic. Further more, the facade outside our room, had lights and attracted many insects. Both rooms- the bed was super soft and the pillows were medium firm. So u will sink in with your neck tilted forward. I woke up with a headache and after an hour, became a splitting migraine and vomited. Service- the housekeeping lady whom served as our point of contact with reception, was friendly and warm throughout. Can tell she tried her best, in interacting with us.