Hotels Near Horizon House in Georgetown

Would give them a zero if I could. We stayed here the night of Saturday, April 9, 2022. We got to sleep just fine, but at 12:30 AM were awakened to screaming, slamming doors and running up and down hallways/stairwells. This went on through 3AM. We also smelled cigarette smoke and ********* smoke. We called down to desk and the night clerk said ”she was taking care of it.” Yeah right - after we threatened to call the police she must have called and the cops kicked out a group of ”people” that were raising hell into the early hours of the morning. My wife and I had a 7 hour road trip ahead of us the next day but only got about three hours sleep that night! Next day, we waited to check out the hotel until Melissa, the manager, arrived at 8AM. When we told her we had only slept 3 hours and complained about the noise, cigarette and ********* smoking, Melissa became very sarcastic and she said ”I only got three hours of sleep, too, because the police called me because of all the the problems here! I can't be here to tuck the guests in, you know!” (Direct quote). When I complained about the fact they have all these ”rules” but obviously do not enforce them, she just argued and said ”What do you want me to say?” Unbelievable. When I told her families were staying here with kids, and ********* is being openly used, she kept asking me ”What do you want me to say?” If you want to stay in the chimpanzee house at the zoo during feeding time, go ahead and book a room here. Actually, the zoo would have better accommodations!

Hotel just refurbished. A great deal for a very nice hotel. Reception staff very nice and most helpful. What a find! Highly recommend this current lovely but modest hotel. Would rate it 8+ at least. Significantly better than other hotels I stayed at this trip for the same funds.

We enjoyed our stay at the Comfort Inn Rehoboth Beach. It's on the main Coastal Highway near many restaurants, and close drive to beaches Our room was clean at arrival and updated. And the hotel is well kept and comfortable. My only complaint is that they are still not doing housekeeping. Not even light cleaning in between nights, and you have to drag your dirty towels down to the lobby to get new ones, and the response everyday ”I hope housekeeping has some here to give”. I understand a lot of hotels aren't, but I really am finding this unacceptable for the costs paid. And again, while I know some other hotels also aren't, unless it's mentioned, hotels just keep doing this uncceptable practice. The pool was very nice, but there were never clean towels on the rack for the pool in the 4 days we were there, and always had to go to the desk to ask them, and the response was always, ”I don't know if housekeeping has any there”. We just gave up on the last day and just used our used beach tiwels Free breakfast was average typical hotel free breakfast. Nothing special or spectacular, but acceptable and fine, even if average. All in all, we did have a great stay. And I would have given a 5 star if not for the lack of daily housekeeping and the towel hassle of having to deal with dirty wet towels schlepping to the front desk and begging for more towels.

I am 100% happy about everything about this place and my stays. I have never been disappointed about anything here. I definitely recommend.

Right next to the beach, Hyatt has a warm reception desk and free coffee in the lobby. But attached to a Lighthouse restaurant is very not recommended, the taste and value for money are not good