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Upon arrival to the property, we were greeted by Marcia who was very polite, friendly and professional. We were checked into our suite as soon as we arrived. Check in was quick and seamless. This hotel is centrally located in Georgetown. We were assisted by Curtis to take our luggage to the room. He was very respectful and professional as well. Lunch was delicious at the Bistro cafe which is on the ground floor of the hotel. We met some of the most pleasant and welcoming staff. We had breakfast every morning here. Top notch service were provided by Ricardo, Amelia, Avril (all bartenders as we ate and drank at the bar). Nirvanie and some other servers whose names I can’t remember. The hostesses were all very nice as well. Kurt the manager was also very friendly. Jamilette, our housekeeper ensured that our room was clean at all times. Everyone was very polite and helpful. My only concern was that the water pressure in the shower was low. Even though the pressure at the sink was high. I would highly recommend this hotel and would definitely stay here again.

This hotel is located in the heart of Georgetown, walking and driving around easy to navigate. The hotel and grounds are kept clean daily. The room had a fridge, microwave and coffee maker. My only issue with the room is that the bathroom in Room 129 needs to be updated ASAP. The restaurant serves breakfast/lunch/dinner daily and the food is delicious with great Guyanese cuisines. A special shout-out to Susanna and Andrew for great customer service. I would recommend Herdmanston Lodge.

My stay at Guyana Marriott was simply amazing from check-in to departure. Greeted by smiles on check-in and just a warm welcome which positively set the tone for my trip. The polite, hardworking and awesome staff really made my trip a memorable experience. Everyone was affable and top notch service, to say the least At the Executive Lounge, Francisca and Sowaynee were so professional and kind. Chef Allison was so humble, personable and they served up some really amazing and delicious dishes. I think I encountered the entire crew heheh - Shalini, Cynthia, Ashana, Janella, Nadera, Juvon. During happy hour, they even remember what you’re drinking, even with so many people they’re serving. Housekeeping was just perfect and the hardworking females were just the best and friendly and always willing to help with anything. I was working out in the gym and left my AirPods on a machine. The staff and security are so professional here that the gentleman from security had it lodged with paperwork / documentation to sign to receive it. Just amazing and was really impressed by this gesture. It would be remiss of me if I didn’t mention the amazing breakfast at this hotel; maybe one of the best in the Caribbean I have experienced. From the amazing omelette station, to the fresh juice bar, smoked salmon, even local dishes served up, everything was so delicious and tasty. The Food and Beverage Director, Mr. Sharon Mani, definitely runs a tight ship! One of the most professional, humble and kind-hearted human being I have ever encountered; this guy is definitely the ‘gold-standard’ and a great asset to this hotel. I literally saw this man standing and working the floor and greeting everyone in the packed restaurant and at one point even brought a random little girl a cake for her birthday and the smile on that kid’s face just simply said it all. Will definitely return to the hotel because of the impeccable customer service. Regards, Anthony J.