The Journey Hotel
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1 night
1 room, 2 adults, 0 children
All properties in George Town
The Journey Hotel
Opened in 2024
60 - 60A Transfer Road, George Town, Penang 10050, Malaysia
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We Price Match







Amenities
2 Car parks
Luggage StorageFree
Taxi booking service
Wi-Fi in Public AreasFree
Front Desk with Limited Hours
English
Malay
Thai
All amenities
Property Description
The Journey hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel.The accommodating team at the reception will aid you with amenities such as luggage storage.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at The Journey hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At The Journey hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and instant coffee at your disposal.The Journey hotel offers a hair dryer and toiletries in the restrooms of specific accommodations.
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8.4/10
So good, i like location we booking hotel 2 /time already , 🤳🏻🩷🩷🩷
All 12 reviews
Surroundings
Airport: Penang International Airport
(18.2 km)
Train: Bukit Mertajam Railway Station
(25.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Family Room Queen Single Without Window
1 Queen bed and 1 Single bed
27.8m² | Floor: 1
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability

3
Family Room With Window
1 Single bed and 1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability

6
Two-Bedroom Suite 4 Pax
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability

4
Superior Queen Room Without Window
1 Queen bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability

7
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability

6
Two-Bedroom Suite 6 Pax
Bedroom 1:1 Queen bed ● Bedroom 2:2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability

7
Two-Bedroom Suite 5 Pax
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
TV
Microwave
Check Availability

7
Deluxe Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability

7
Superior Twin Room Without Window
2 Single bed
No window
Free Wi-Fi
Private bathroom
TV
Private toilet
Shampoo
Check Availability

4
Family Double Queen Without Window
2 Queen bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Private toilet
Shampoo
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
12 reviews

- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.5
Average for similar properties in George Town
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AED 4.40). Trip Coins can be used to save instantly on room rates.

AI Summary
Convenient location near dining, attractions, and Georgetown. Friendly, helpful staff offering exceptional service. Clean rooms ensuring a pleasant stay.

Gimi Lai
July 18, 2025
I had a pleasant stay at this hotel. The room was clean and well-maintained, and the overall environment was comfortable. The location is very strategic—just a short walk or drive to major tourist attractions, which made sightseeing really convenient. Would definitely recommend for anyone visiting the area!

YASHINII STEVEN
May 12, 2025
It was my first time and the place and room was very clean quiet and in a very good ambience. Everything was good. Frenly customer service

alexgoh1231
June 4, 2025
Receptionists were very warm and welcoming, room is basic but clean, very comfortable for a few days stay. Location is ideal as it’s situated within the centre of Georgetown.

Pookie Kie
August 20, 2025
So good, i like location we booking hotel 2 /time already , 🤳🏻🩷🩷🩷

kyhans
January 20, 2025
Accommodating establishment. Even as i arrived past midnight, they had their security stand in to check us in. Just need to get ahold of them in advance.

WX.29
April 13, 2025
Location very good, but the room a bit small, overall ok

Anonymous User
October 21, 2024
I stayed for two nights in total. I can only say that the experience of staying in different rooms is really different.
Next, I will talk about the difference between the two days, and then talk about the overall advantages and disadvantages.
On the first night, I was given a strange-shaped room, which was actually triangular. The room was located right above the bird on the hotel's sign, facing the intersection. The hotel floor was low, and one of the roads had a lot of traffic, so it was very noisy. It sounded no different from sleeping on the roadside. There were several manhole covers at the intersection, so there would be noise every time a vehicle passed by.
After discovering the problem with this room, I called to ask if I could change rooms, and I immediately got a reply that the rooms were full, so I had no choice but to stay. Because the noise was too loud that night, I might not be able to fall asleep until two or three o'clock, but I was woken up again at more than seven o'clock the next day. In addition to the sound of the car, there was also a whistle? I took a look and realized that there was a running competition that day, and it was raining, so there were traffic police directing traffic. I was really impressed.
So I called the front desk at around 8 o'clock and told them I wanted to change rooms. After checking, I found out that there were rooms available. So under her guidance, I went to see the room and thought it was okay, so I finally changed to a new room. When I entered the new room at around 8 o'clock, the room was spotless, and I could feel that the air conditioner had not been turned on for a while. This made me wonder whether the front desk's immediate reply the night before that there were no rooms was true. Although it is not ruled out that the guests checked out early in the morning, according to my observation, the hotel cleaning staff did not seem to start work that early. But because the front desk was on shift, the front desk in the morning was not the same person as the night before, so I did not investigate further. The new room was located in another corner, away from the intersection, and the road outside the window happened to have fewer vehicles, so even though it was one floor lower than the original room, it was very quiet. At the same time, because it was a corner, there were windows on two sides. When the rain stopped and the sun came out after the morning, it felt pretty good. But there is also a problem, that is, the curtains always have gaps, so although you can fall asleep in a quiet and comfortable environment at night, you are easily woken up by the light in the morning (although it is better than being woken up by noise)
Advantages:
-Two room cards are provided, so you can use one to plug in and one to go out
-Good location, it is quite convenient to go anywhere
-The front desk staff are very polite and greet you when entering and leaving the hotel. The front desk staff I saw were all Indian, so I guessed that the boss was probably Indian too
Disadvantages:
-Unlike other hotels, this one does not provide mineral water. There is a water dispenser in the corridor, so you need to get water to drink by yourself. This can be considered an advantage for people who drink a lot of water
-Disposable slippers are not provided
-Towels are not provided, only bath towels
-There were obvious marks on the bedsheets in the room on the first night, which was not very clean
-The wall-mounted hair dryer in the second room was broken, but there was another one in the drawer. I called the front desk to find someone to repair it, and the technician showed me directly that there was one in the drawer
-The shower was only half made of glass, and the other half had no door, so the dry and wet separation effect was very poor. The first room had a small glass area, so half of the floor towel outside was wet after taking a shower. The bathroom in the second room was a little bigger, so the glass area was also large, but a lot of water still sprayed out. Fortunately, I put the floor towel far away in advance
Summary:
-People should not be too curious. No Chinese people have tried it, so there are still certain risks. Also, although the reviews cannot be trusted completely, they still have a certain reference value.
-There are many other hotels of the same price or even cheaper to choose from, so there is no need to take the risk of choosing this one.
Original TextTranslation provided by Google

Gangtiedanrouqingxia
October 16, 2024
The service is very good, which is rare in Malaysia
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
2 Car parks
Luggage Storage
Free
Taxi booking service
Wi-Fi in Public Areas
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Street parking is available Off-site parking. Limited parking spaces Reservation not possible
Parking 1
Additional charge
Parking 2
Free
Transportation
Taxi booking service
Front Desk Services
Front Desk with Limited Hours
Luggage Storage
Free
Languages Spoken
English
Malay
Thai
Chinese (Mandarin)
Public Areas
Non-Smoking Floor
No Smoking in Public Areas
Elevator
Safety & Security
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:30–22:30
Check-out: 07:00–12:00
Front desk hours: [Mon-Sun]07:00–23:00
The host or staff will greet you upon arrival
The property will provide check-in details after booking
If you plan to arrive after 22:00 on your check-in day, please contact the property by phone at least 1 day in advance.At the same time, please provide proof of identification, your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 200.00 (approx. AED 173.89) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 49
Phone:+60-4-2262266+60-14-9040403
Email:thejourneypenang@gmail.com
The Journey hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel.The accommodating team at the reception will aid you with amenities such as luggage storage.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at The Journey hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At The Journey hotel, the uniquely tailored rooms provide a configuration choice resembling a separate living room.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and instant coffee at your disposal.The Journey hotel offers a hair dryer and toiletries in the restrooms of specific accommodations.
Frequently Asked Questions
What are the check-in and check-out times at The Journey Hotel?
The check-in time at The Journey Hotel is 15:30-22:30 and the check-out time is 12:00.What are the check-in and check-out times at The Journey Hotel?
Does The Journey Hotel have a swimming pool?
No, The Journey Hotel doesn't have a pool.Does The Journey Hotel have a swimming pool?
Are pets allowed at The Journey Hotel?
Unfortunately, pets are not allowed at The Journey Hotel.Are pets allowed at The Journey Hotel?
Does The Journey Hotel provide breakfast?
No, The Journey Hotel doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does The Journey Hotel provide breakfast?
How much does it cost to stay at The Journey Hotel?
Prices at The Journey Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Journey Hotel?
Which airport is closest to The Journey Hotel?
Penang International Airport is the closest airport to The Journey Hotel, and it is about 27 mins from hotel by car (18.2 km).Which airport is closest to The Journey Hotel?
What is the cancellation policy for The Journey Hotel?
The cancellation policy for The Journey Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for The Journey Hotel?
About This Property
Nearest Airport | Penang Intl. Airport |
---|---|
Distance to Airport | 18.23KM |
Nearest Train Station | Bukit Mertajam Railway Station |
Distance to Train Station | 25.91KM |
Average Price From | AED529 |
Hotel Star Rating | 3 |