23 Love Lane Hotel

The old building is a perfect match. There are Chinese-style courtyards and Southeast Asian-style buildings. Every day, many tourists come in to take pictures and check in thinking this is an attraction. There is a cat in the hotel and the children love to play with it and name it Miu Miu.

One of the most beautiful hotels in Penang. I like the Nanyang architectural style very much. The appearance is exquisite and retro, and the small garden is also very beautiful, which is suitable for taking pictures. The breakfast is rich, with many choices, and they are all delicious. The kittens raised in the hotel are very cute and family friendly. Unfortunately, the only drawback is that there is often no hot water for bathing. It is a bit regretful and I hope it can be improved.

Let me start by saying: the staff are quite nice. Then the hotel really has no other advantages. It is the worst and worst sanitary condition I have ever stayed in! You can tolerate being old, you can tolerate being broken, but you can’t tolerate being dirty at all. As a respiratory doctor, I really can't accept the walls with large areas of mold on all sides. The mold is not difficult to deal with. It shows that the health of the residents is not taken seriously! There was leftover water in the tea cup from the previous resident! The first layer was really damp. The quilt and pillows were both damp. It was very uncomfortable. There was no quilt cover, only a thin layer of cloth under the quilt... I can't think about it! Very inconsistent with the price

The service and management of the hotel are very poor Day1: Came to check in and arranged a room on the first floor for me. It was very humid and full of mosquitoes. I told the front desk that I wanted to change rooms. The front desk agreed and the room had a strong smell of lemongrass and was not comfortable. There was no hot water and no wifi or breakfast place was informed. When I woke up the next day, my pillow and quilt were all wet. Day2: I was promised to change rooms and I went out. When I came back, I found that I was still given a room on the first floor. There was no hot water and there were many mosquitoes. The water pressure was very low and I couldn’t take a bath or wash my hair normally. It made me angry and cried. It affected my mood. It was the first time I had been to so many places. The traveling experience is so bad Day3: They finally changed my room, but there is still no hot water. No matter how good the environment is, the poor service facilities really make me unhappy. For the hotel fee, I can stay in a five-star hotel, but I can’t enjoy the most basic hotel services. The experience is very bad. You are so unprofessional and unprofessional that you are not suitable for opening a hotel. Staying here for three days and not having a hot shower every day is really better than staying in a cheap hotel.

It is close to the bar street and has high cost performance. It can accommodate 4 people and includes breakfast. The environment is okay and there are Chinese services. The service attitude was good and they even helped me print the boarding pass.