Merchant Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in George Town
Merchant Hotel
55, Jalan Penang, George Town, Penang 10000, Malaysia
Show on Map
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.Show More
We Price Match
Last booked 9 mins ago on our site
Highlights
Free parking
Ideal location
Delicious breakfastAmenities
Fitness Room
Luggage Storage
Restaurant
Private parkingFree
Meeting Room
Wi-Fi in Public AreasFree
24-Hour Front Desk
Fax/Copying Service
All Amenities
Property Description
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.
Show More
3.8/5
GoodVery convenient near to many 24hrs shop. Room very spacious.
All 72 Reviews
Surroundings
Airport: Penang International Airport
(17.7 km)
Train: Bukit Mertajam Railway Station
(25.4 km)
Landmarks: Kedai Cermin Huei Guan
(370m)
Landmarks: Chinatown Penang
(380m)
Landmarks: Lorong Love
(420m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
12
Executive King
1 King bed
18.6m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
11
Kid M Space Deluxe King Room
1 King bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Toothbrushes
Check Availability
8
Safari Deluxe King Room
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Shower
Toothbrushes
Check Availability
11
Executive Twin
2 Single bed
18.6m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
26
Deluxe King
1 King bed
16.7m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
14
Deluxe Twin
2 Single bed
16.7m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
3.8/5
Good
72 reviews
Verified Reviews- Cleanliness3.5
- Amenities3.6
- Location4.1
- Service3.9
Average for similar properties in George Town
AI Summary
Centrally located in Georgetown, the staff offers efficient room changes and proficient English communication. Ideal for exploring the city on foot or by shuttle, with easy access to dining spots and shops.
Zaidah Siti
February 12, 2025
The hotel location at Jalan Pinang Georgtown Penang.The room hotel is ok and aircond is cold. Parking is free but limited provide by the hotel. Staff is friendly & helpfull. Easy to get the food & beverage by walking distance.
Ekie MD
February 9, 2025
Im staying in executive room but unfortunately im getting room on 2nd floor with back view..breakfast was oke with a basic breakfast..
Guest User
November 14, 2024
Nice ckean and good lication and oso car park avilable
Danil Aleksandr
February 26, 2025
Location – If you’re a deep sleeper, you might be fine, but otherwise, be prepared for some noise! The hotel is close to a mosque and nightclubs, so you’ll hear music until 3 AM, then drunk people shouting outside, and at 5 AM, prayers blasted over loudspeakers.
There’s also a local hangout spot nearby where some intoxicated people gather. One of them approached me—he was friendly but definitely not sober, and the conversation was barely understandable. It didn’t feel unsafe, but it was uncomfortable.
Overall, this was not what I expected. Maybe I should have done more research, but after a month in Malaysia, I hadn’t run into anything like this before.
Cleanliness – It's OK.
Service – The people working here are truly great, and this might be one of the best hotel teams I have ever met – friendly and helpful. There was a hiccup at check-in when a girl requested that I pay three times more tax than I should have, but she later admitted her mistake shortly.
Facilities – I think that, for the price, the facilities are excellent.
Overall – A good hotel with a bad location. There is a nightclub nearby, which Muslims probably wouldn’t appreciate, and a mosque that broadcasts prayers with multiple loudspeakers, making you want to jump out of bed and pray for it to stop at 5 AM. This was shocking to me, considering that I have spent a considerable amount of time in Turkey.
Cong
February 16, 2025
The overall condition is fine, but it’s very close to a mosque, so mornings can be a bit challenging.
There are stains on the small pillow.
Guest User
February 15, 2025
We booked for 3 nights with breakfast at a good price. Breakfast was good enough. The rooms were okay although a little bit grubby. We were really disappointed to find out the gym and top floor look out was shut due to maintenance. We partly booked because it said it had a gym. I think this needs to be communicated before people book. But over all, a pleasant enough stay for the money we paid
TeeEmily
February 14, 2025
Location of this hotel is perfect as it is close to food and walking distance to the shops or seaside
Guest User
July 23, 2024
3/5 for cleanliness because of 'tahi burung' at window. So disturbing view 😂. Room so small. Bathub so oldschool. We found a charlie at bathroom 😌. Location is stategic. No need to drive. Just jalan kaki for eat. Still recommended to tourist
Services & Amenities
Most Popular Amenities
Fitness Room
Luggage Storage
Restaurant
Private parking
Free
Meeting Room
Additional charge
Wi-Fi in Public Areas
Free
24-Hour Front Desk
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Front Desk Services
Luggage Storage
24-Hour Front Desk
Languages Spoken
Malay
Food & Drink
Kiosk/ Convenience Store
Public Areas
Water Purifier
Elevator
Smoking Area
Health & Wellness
Fitness Room
Accessibility
Accessible Rooms Available
Safety & Security
Fire Alarm
Access Control System
Carbon Monoxide Alarm
Security Personnel
Security Alarm
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
First-Aid Kit
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MYR 25.00 (approx. €5.34) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 100.00 (approx. €21.34) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1984
- Renovated: 2023
- Number of Rooms: 97
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.