Dou Houz Georgetown

Dou Houz Georgetown Reviews

Dou Houz Georgetown

169, Lebuh Noordin, George Town, Penang, 10300, MalaysiaView Hotel Details
Dou Houz Georgetown
Dou Houz GeorgetownDou Houz GeorgetownDou Houz Georgetown
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Dou Houz Georgetown Guest Reviews

4/5
Very Good
35 review
Verified reviews
Location4.1
Amenities3.8
Service4.2
Cleanliness4.1
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All reviews(35)
Positive reviews(31)
Reviews with photos/video(6)
Clean and tidy(9)
Awesome stay(8)
Easy to get around(5)
Great location(5)
Negative reviews(4)
Win Bkk
Bed in Mixed Dormitory Room-A4
Stayed in Apr 2024
Solo travelers
148 review
4.2/5
Very Good
Posted on Apr 19, 2024
Great location near Komtar. Staff were very warm and friendly. Dorm was private and cozy.
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
Chanathip
Bed in Mixed Dormitory Room-A5
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
I’m from Thailand, I‘m traveling alone, I booked the room on the same day that I arrive. The receptionist who is the owner very nice and kind to me. I strongly recommend this hotel to everyone. Moreover, the room and the toilet are so clean. Wroth the money. ไครไปคนเดียว แนะนำเลยนะ ได้มาถูกมาก 3 แบงค์แดง
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
Lisa
Bed in Mixed Dormitory Room-A4
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
My stay was absolutely fantastic, thanks to Douhouz Georgetown! The booking process was seamless, and the detailed information on the platform made everything easy to plan. The hotel was exactly as described—clean, comfortable, and in a perfect location. The customer service was responsive and helpful every step of the way. Highly recommend for your next trip!
Guest User
Bed in Mixed Dormitory Room-A5
Stayed in Jul 2024
Solo travelers
3 review
3.2/5
Posted on Aug 1, 2024
Bed dirty and the floors too, very dark at night so be careful if you want to go shower
Response from Property: Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and safety are top priorities for us, and we will address these concerns immediately with our housekeeping and maintenance teams. Your feedback helps us improve, and we hope to have the opportunity to provide you with a better experience in the future. If there’s anything else you’d like to share, please feel free to reach out to us directly.
Rebeca!
Bed in Mixed Dormitory Room-A4
Stayed in Mar 2024
Solo travelers
2 review
4.5/5
Great
Posted on Mar 21, 2024
Very friendly staff, clean space and quiet but social downstairs sitting area. Would have appreciated a free towel, other than that everything was great, especially the location! 5min away from china town!
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
JNY84
Triple room - Dorm C1
Stayed in Dec 2023
Travel with friends
1 review
2.7/5
Posted on Dec 5, 2023
There was abit of mildew smell on the first night. One bed was lopsided. Real situation of the guesthouse is abit different from photo
Response from Property: Thank you for your feedback. We're sorry to hear about the mildew smell and the lopsided bed. We strive to provide an accurate representation of our guesthouse and will work to address these issues. Your input helps us improve, and we hope to have the opportunity to serve you better in the future.
Chow
Duplex Loft with Living Room - 2 Person -Room1
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Overall are great but my concern is parking space are very limited. Furthermore very soon this location are surrounded by hotel
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
benikosza14
Bed in Mixed Dormitory Room-B4
Stayed in Aug 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Dou Houz is in a good location, and the rooms are clean. I would definitely recommend this hostel if you are staying in Georgetown
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
Chanon
Bed in Mixed Dormitory Room -A2
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 29, 2024
Good choice to travel to Penang
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
Guest User
Bed in Mixed Dormitory Room -A2
Stayed in May 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 14, 2024
Nice and clean
Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
Anonymous User
Bed in Mixed Dormitory Room-A5
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Last minute booking for accommodation here. The location is very strategic because it is close to Komtar, Gama supermarket, restaurants and for Muslims staying here is close to the mosque (simpang enam mosque). I stay in the dorm and in terms of soundproofing it is not soundproof at all. You can hear the carts passing by outside and you can even hear people next door. Many facilities are provided by the owner of this guest house such as a kitchen, filtered water, washing machine etc. Check in was quite smooth and easy plus no deposit needed for my booking. Overall for me this place is very suitable for solo travelers or even for budget travelers.
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Guest User
Duplex Loft for 5 Person-Room 5
Stayed in Aug 2024
Booked for others
1 review
3.5/5
Posted on Sep 5, 2024
This hotel is very nice Only parking because I don't know where to park
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jaynurohm
Bed In Mixed Dormitory Room -B1
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 1, 2024
Good location. Security is good because it uses code. It's just that they weren't given towels. Self check in.. the room little bit hot.
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Response from Property: Thank you for taking the time to leave us such a wonderful review with us at DouHouz Georgetown! We are thrilled to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back to our property in the future.
Guest User
Bed In Mixed Dormitory Room
Stayed in Oct 2023
Solo travelers
3 review
3.7/5
Posted on Nov 4, 2023
The outside is being renovated, and the inside may be renovated slowly by myself. Even the door handle is broken. The room is for 4 people. I thought it was divided into girls' and boys' rooms, but it turned out that a little boy was divided into two rooms that afternoon, and he was divided into two rooms the next day. . It is surrounded by old areas, and check-in does not cost the 6 ringgit indicated by Ctrip. I booked this youth hostel just because I was working alone. I arranged the bed in the upper bunk. The fan couldn't be fixed, so I could only shake my head. The air conditioner was also not working. The air conditioner and fan on the upper bunk were blowing towards each other. If you look closely, the air conditioner was full of air. It's gray. I carried it like this for three nights. Fortunately, I was well prepared and brought dirty sheets and other things. Cheap and convenient are just ignored. The exterior and the first floor are still passable, and you must prepare slippers and change your shoes every time you go back. The soundproofing is very poor, so it won't be suitable for those with sleep disorders. There is a broadcast from the mosque at 6 o'clock every morning, and there is an open-air karaoke next door at night which is quite noisy.
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Response from Property: Thanks for your feedback. We are sorry to hear that the issues with the room decoration and facilities have caused you trouble. We will work to resolve these issues as quickly as possible to ensure future guests have a pleasant stay. At the same time, we will also verify the pictures and actual conditions to provide a more accurate representation of our rooms. We hope you will choose to stay again and give us the opportunity to provide you with better services.
Chang SL
Bed in Mixed Dormitory Room-A4
Stayed in Mar 2024
Solo travelers
1 review
3.7/5
Posted on Mar 8, 2024
Overall, it was a good value hostel as it was close to Komtar, was clean, had a kitchen, and had a good value for money. I thought it needed some tidying up, as the curtains and other items that would be used for the partition were thrown into disarray in the unusable washroom (on the first floor).Also, the hostel staff is (usually) absent, so When checking in, there is the inconvenience of having to ask one of the guests near the entrance (entrance, lobby and dining space) to open the door from the inside first. The shower room was also clean, the amount of hot water was sufficient, and the drain was flowing well.
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Response from Property: Thank you for your feedback. We’re glad to hear that you found our hostel clean and well-located. We apologize for the inconvenience you experienced with the tidiness and the check-in process. Your comments will help us improve. We hope to welcome you back soon!