Genteng Embong Kaliasin Hotels

The room and facilities were good. However, it's a shame the hotel seemed severely understaffed. Upon entering the lobby, there was no one to assist except for a single X-ray security officer. Guests had to carry their own luggage and bags onto the X-ray machine. During check-in, only one staff member was available. Furthermore, the restaurant staff at breakfast were neither welcoming nor particularly friendly.

Big rooms, rooms with mini fridge Hotel near to 2 malls. Breakfast ok. Fast check-in.

The location is good but the way we go to this hotel is very traffic, service is good even they don’t have parking area properly but they give valley parking which is faster. The breakfast is delicious and complete

The hotel is great since it’s still new, so everything looks neat and clean. The room is spacious, and I especially loved the bed. The TV is already equipped with Google TV, and the cable channels are complete too. All the rooms are on the upper floors, so the view of Surabaya skyscrapers are really nice. I didn’t try the breakfast, and there wasn’t any room service menu in the room, so I can’t say anything about the food. The only downside is there’s no minimarket nearby. The Praxis building is pretty empty at the moment, just two restaurants and a coffee shop. Overall, this hotel is way better than the five-star Whiz Luxe Spazio Surabaya, and I really enjoyed my stay here, especially being one of the first guests.

Everything you need. The rooms are soundproof and feature a bathtub. The location is excellent, close to a mall, plenty of food options, and the government center.

The room was clean, the AC was cold, and the service was friendly. The breakfast menu offered a wide variety of delicious options. Overall, it was a fantastic stay! The only thing that could be improved is a larger parking area.

Nice stay. Close to TP Plaza. Breakfast spread locals with good spread. Room clean except remote for air-con not operating well. Reception services good. Surprise with a BD cake upon checking out. Don't mind to stay here again

I stayed here for 1.5 nights before catching a tour, and checking out at 11:30pm was no problem. It's close to some city attractions and shopping malls, although crossing streets on foot in the neighborhood is dangerous and inconvenient. The room was basic but clean. Wifi was strong but air con was too weak. I had to use ear plugs at night, with lots of noisy people in the hallway. Overall, an average experience and appropriate for the price.

Hi hotel management I like to thank you for good hospitality good service ,staffs friendly and responsive fast attended to room service. From reception ,restaurant room service and maintenance dept . Door men and security staff all showing friendly Only problem during my stay 4 night it sound from motobike scramble noisy continuously heard till all night till early morning at the hotel front side facing middle circle main road with traffic light And room facing back also have sound problem.this music sound beat constantly all night long start 11 onward ill till morning 4.30 am .until you can hear it and follow the music all night till morning .frankly honestly during our stay we cannot sleep well because disturbing by the sound problem. The hotel not fault only the surroundings noise make it a barely at night during sleeping. My suggestion the owner this hotel need take drastically measures to upgrade the all windows to fixed panel glass sound proof .I pity to staffs always try apologies for inconvenience when we tell them the problem matter i know they cannot solve the problem beyond they control. Only the owner hotel need try sleep at hotel both side room front and back and see your self I hope the the best in future some changes and,put effort solving the sound problems .the hotel everything are good except the sound problem surrounding.

Staff was friendly and the location is central. But the bathroom was smaller than on the pictures, tv had problems and the AC always blown cold air even when it was on 30 degrees. Asked for room change twice, they don’t allowed it