Platinum Hotel Tunjungan Surabaya
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1 room, 2 adults, 0 children
All properties in Genteng
Platinum Hotel Tunjungan Surabaya
No.4 of 4-Star Select Hotels in Surabaya
11 Jalan Tunjungan, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
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Highlights
Ideal location
Varied breakfast
Cozy rooms
Sparkling clean
Lots to doShow more
Amenities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
ParkingFree
Priority airport pick-up
All amenities
Property Description
With a stay at Platinum Hotel Tunjungan Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
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9.3/10
Great location and superb breakfast with restaurant on a high floor overlooking the city
All 154 reviews
Surroundings
Airport: Juanda International Airport
(19.1 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.0 km)
Landmarks: Gedung Cak Durasim
(180m)
Landmarks: UPT. TAMAN BUDAYA JAWA TIMUR
(210m)
Landmarks: Tunjungan Romansa
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Junior Suite
1 King bed
36m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Business King Room
1 King bed
26m² | Floor: 5
May not have a window
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
6
Deluxe King Room
1 King bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
6
Family Suite
Bedroom 1:1 Single bed and 1 King bed
70m² | Floor: 5
Has window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Twin Room
2 Single bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
7
Executive Suite
1 King bed
40m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Business Twin Room
2 Single bed
26m² | Floor: 5
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Check Availability
1
Deluxe Premier
1 King bed
32m² | Floor: 19
Skylight
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Check Availability
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Guest Reviews
9.3/10
Great
154 reviews
Verified Reviews- Cleanliness9.4
- Amenities8.9
- Location9.5
- Service9.5
Average for similar properties in Genteng
AI Summary
The accommodation is praised for its cleanliness, friendly staff, and convenient location near amenities. Guests appreciate the beautiful, spacious rooms and delicious breakfast with a wide variety of options.
Guest User
July 29, 2025
Easy access to Surabaya biggest tourist spot, the Jalan Tunjungan.Very nice location, no noise. But I felt that the hotel was a bit dark. It was just my preference. I like bright alleys and rooms.
Guest User
June 21, 2025
There's a lot that's right with this hotel. Room is clean, bright and modern looking. If there is such a thing as a super king size bed then this would be it. Comfortable firmness with 4 pillows. Bedroom slippers, hand towels and usual toiletries provided. Water pressure and temperature control is good. I really appreciate having usb/electrical outlets next to each side of the bed. There are smoking and non-smoking rooms available.
I have to say their breakfast spread is the most varied that I have ever seen. Loads of choices and it came with a nice view as the restaurant is on the 17th floor. Service was a bit slow when it came to clearing the used plates if you're not near the service station but still acceptable.
All the staff that we encountered were very polite and friendly, from front desk to housekeeping.
Location wise it's quite central. Lots of cafes and a few mini marts around the hotel area. Can use grab if you need to go further.
RadziRamli
April 20, 2025
When i entered the hotel entrance , i was so depressed. The lobby is not as what i expected. But as when you enter the room it so impressive. Front line staff very good. The way they handle unhappy guest so professional. Makes yourself feel appreciated and valuable to them.
Tian FW
March 5, 2025
Hotel is clean and nice. Most importantly, it is new. Food is good at Level 17. The Gym and swimming pool at Level 16 is nice. Staff are friendly.
Syed Nazeri
February 3, 2025
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast in the morning.
Nananabanana
January 13, 2025
Second time staying here. Always good service, good location to the big mall Tunjungan plaza. Well priced. Easy to get Grab as well.
DanieeH
December 31, 2024
Second stay here! Got a floor on the 8th floor, not too bad of a view although I prefer to have it on a more higher floor.
Service still remains impeccable. Big sized room and clean toilet! Breakfast daily would make you be spoilt for choice.
Location right at the heart of Tunjungan road, where at night, it comes alive with pedestrians enjoying the night. Lots of nice eateries around too! Walking distance to the mall...
This would definitely be my hotel again for my next trip!
AiniAmin
July 24, 2025
Great location and superb breakfast with restaurant on a high floor overlooking the city
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Bicycle Rentals
Free
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Babysitting Services
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Station Drop-Off Service
Additional charge
Station Pick-Up Service
Additional charge
Bicycle Rentals
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Audio Visual Equipment
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Wake-Up Call
Languages Spoken
Indonesian
Food & Drink
Snack Bar
Bar
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Gift Shop
Public Audio System
Non-Smoking Floor
Health & Wellness
Fitness Room
Massage Room
Sauna
Sunbathing Area
Spa
Additional charge
Cleaning Services
Clothes Dryer
Clothes Steamer
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Babysitting Services
Children's Pool
Accessibility
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 125,000 (approx. NZD 12.81) per person |
Adult | Buffet:IDR 250,000 (approx. NZD 25.62) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 292
With a stay at Platinum Hotel Tunjungan Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?
The check-in time at Platinum Hotel Tunjungan Surabaya is 14:00-24:00 and the check-out time is 12:00.What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?
Does Platinum Hotel Tunjungan Surabaya have a swimming pool?
Yes, Platinum Hotel Tunjungan Surabaya has a pool.Does Platinum Hotel Tunjungan Surabaya have a swimming pool?
Are pets allowed at Platinum Hotel Tunjungan Surabaya?
Unfortunately, pets are not allowed at Platinum Hotel Tunjungan Surabaya.Are pets allowed at Platinum Hotel Tunjungan Surabaya?
How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?
Prices at Platinum Hotel Tunjungan Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?
Which airport is closest to Platinum Hotel Tunjungan Surabaya?
Juanda International Airport is the closest airport to Platinum Hotel Tunjungan Surabaya, and it is about 37 mins from hotel by car (19.1 km).Which airport is closest to Platinum Hotel Tunjungan Surabaya?
What is the cancellation policy for Platinum Hotel Tunjungan Surabaya?
The cancellation policy for Platinum Hotel Tunjungan Surabaya varies depending on the type of room and booking conditions.What is the cancellation policy for Platinum Hotel Tunjungan Surabaya?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 24.8KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 1.58KM |
| Average Price From | NZD159 |
| Hotel Star Rating | 4 |