DoubleTree by Hilton Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

DoubleTree by Hilton Surabaya

No.1 of Family Hotels in Surabaya
Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
Show on Map
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.Show More
We Price Match
hotel overview picture
Last booked 35 mins ago on our site
4.7/5Amazing·Excellent Location
Great and clean room. Easy access to local food. The staff so friendly. Great breakfast served.
Amenities
Outdoor swimming poolSaunaExecutive LoungeFitness RoomPrivate ParkingFreePriority airport pick-upCar RentalBarNightclubRestaurant
All Amenities
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.6 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

King Guest Room
4

King Guest Room

1 King bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Executive Twin Room
4

Executive Twin Room

2 Single bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Presidential Suite
6

Presidential Suite

1 King bed
138m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Twin Guest Room
4

Twin Guest Room

2 Single bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Corner King Suite
5

Corner King Suite

1 King bed
90m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Duplex Suite
4

Duplex Suite

1 King bed
102m² | Floor: 2
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
53m² | Floor: 8
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Executive King Room
4

Executive King Room

1 King bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Accessible King Room
4

Accessible King Room

1 King bed
35m² | Floor: 1
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Premium Suite
6

Premium Suite

1 King bed
65m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Deluxe Suite
4

Deluxe Suite

1 King bed
59m² | Floor: 13
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.7/5
Amazing
300 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.6
Average for similar properties in Genteng
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 15, 2024
Great and clean room. Easy access to local food. The staff so friendly. Great breakfast served.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 4, 2024
Good room and breakfast spread. Few cafes nearby too.
s‍h‍e‍l‍y‍t‍a‍n
September 9, 2024
Top notch service, good quality, location is very strategic.
s‍s‍o‍ ‍g‍i‍r‍l
June 24, 2024
The rooms are spacious, city view, smooth hot water, cold AC, cold mini fridge, amenities, iron, complete TV channels. Very strategic location in the city center, easy to reach. Thank you so much for the hospitality
T‍i‍p‍s‍ ‍&‍ ‍T‍r‍i‍p
June 18, 2024
One of the best hotel in midtown & tunjungan area. I get a room facing Tunjungan Plaza. The service was fast & responsive. Highlight was the breakfast, one of the best in surabaya.
S‍y‍a‍r‍i‍f‍a‍h‍ ‍M‍a‍s‍t‍u‍r‍a‍h
December 3, 2024
It was an amazing 3d2n stay for me and my family esp my daughter whom was being taken care of by the staffs during the kids activities time. I was greeted by a friendly staff MERINA at the front desk and the rest of the staff did a great job as well. Time to time they will check if everything is good. Great service, great room, great facilities and delicious spread of breakfast. Will definitely recommend and will come back here again.
C‍h‍i‍n‍ ‍H‍i‍a‍n
September 1, 2024
Clean and modern hotel. Spacious rooms.
J‍o‍n‍e‍d‍ ‍B‍i‍n
November 28, 2024
The staffs are very helpful, polite, friendly & diligent. Location very convenience .. walking distance to cafe & Tunjungan Plaza.
Z‍a‍c‍ ‍A‍m‍i‍r
December 8, 2024
Had a fantastic stay at Doubletree Surabaya. Excellent service. Breakfast is huge, like really huge with so many choices. I like the selection of local cuisine. Best way to introduce to those not familiar.

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Makan Kitchen
Style: A la carte, Buffet
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner, Cocktails
Special dietary options: Gluten-free, Halal, Kosher
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
IDR 450,000 (approx. NZD 48.79) per person per night

Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. NZD 54.21) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 281
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at DoubleTree by Hilton Surabaya?

The check-in time at DoubleTree by Hilton Surabaya is 14:00 and the check-out time is 12:00.

What amenities and services does DoubleTree by Hilton Surabaya have?

DoubleTree by Hilton Surabaya has the following amenities and services: Swimming Pool, Sauna, Executive Lounge.

Does DoubleTree by Hilton Surabaya have a swimming pool?

Yes, DoubleTree by Hilton Surabaya has a pool.

Are pets allowed at DoubleTree by Hilton Surabaya?

Unfortunately, pets are not allowed at DoubleTree by Hilton Surabaya.

Does DoubleTree by Hilton Surabaya provide breakfast?

Yes, guests at DoubleTree by Hilton Surabaya can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal.

How much does it cost to stay at DoubleTree by Hilton Surabaya?

Prices at DoubleTree by Hilton Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to DoubleTree by Hilton Surabaya?

Juanda International Airport is the closest airport to DoubleTree by Hilton Surabaya, and it is about 38 mins from hotel by car (19.2 km).

What is the cancellation policy for DoubleTree by Hilton Surabaya?

The cancellation policy for DoubleTree by Hilton Surabaya varies depending on the type of room and booking conditions.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.88KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.6KM
Average Price FromNZD313
Hotel Star Rating5