DoubleTree by Hilton Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng
DoubleTree by Hilton Surabaya
No.1 of Family Hotels in Surabaya
Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
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A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.Show More
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Last booked 4 hrs ago
Highlights
Varied breakfast
Free parking
Cozy rooms
Lots to do
Airport drop-off availableAmenities
Executive Lounge
Multi-Function Room
Sauna
Private parkingFree
Business Center
Nightclub
Wi-Fi in Public AreasFree
Fitness RoomFree
All Amenities
Property Description
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
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4.6/5
GreatAmong the best hotel experiences I’ve ever had.
All 340 Reviews
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.6 km)
Landmarks: Gedung Cak Durasim
(290m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
King Guest Room
1 King bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Executive Twin Room
2 Single bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
6
Presidential Suite
1 King bed
138m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Twin Guest Room
2 Single bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Corner King Suite
1 King bed
90m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Duplex Suite
1 King bed
102m² | Floor: 2
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe King Room
1 King bed
53m² | Floor: 8
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Executive King Room
1 King bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Accessible King Room
1 King bed
35m² | Floor: 1
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Premium Suite
1 King bed
65m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Suite
1 King bed
59m² | Floor: 13
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
340 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.6
Average for similar properties in Genteng
AI Summary
Centrally located with proximity to dining, shopping, and amenities. Guests praise the extensive breakfast buffet and friendly, helpful staff. Comfortable, spacious rooms with high-quality furnishings.
sso girl
February 9, 2025
Hotel service is very bad. This is third time I have stayed at this hotel, but was given a low type room. First time I stayed I was given executive, then the second and third were given deluxe. The price paid is same but the quality is reduced
Anonymous User
December 20, 2024
Hotel is strategically located. Breakfast was nice, spread was good. Cookies were delicious. Clean & perfect for a short simple stay in the city.
NAJEB
February 8, 2025
Among the best hotel experiences I’ve ever had.
Guest User
January 11, 2025
Convenient area, good to stay, helpful and friendly staff.
Simon CKW
September 15, 2024
Great and clean room. Easy access to local food. The staff so friendly. Great breakfast served.
Anonymous User
November 4, 2024
Good room and breakfast spread. Few cafes nearby too.
VICTOR.CKF
February 18, 2025
We enjoyed our stay at Doubletree Hotel by Hilton. Service staffs were attentive to our needs and questions. Breakfast buffet was delicious with many selection of different cuisines. Definitely will visit Surabaya and stay at Doubletree Hotel again.
Joe Y.
February 10, 2025
Good place to stay if you are a person who like to have coffee session at late night as along the street, lots of coffee shop open until wee hours.
Hotel was so good and nothing to complain off.
Breakfast was superb as you have plenty of choices to have.
Room was super clean and superb.
Services & Amenities
Most Popular Amenities
Executive Lounge
Multi-Function Room
Sauna
Private parking
Free
Business Center
Nightclub
Wi-Fi in Public Areas
Free
Fitness Room
Free
Restaurant
Meeting Room
Additional charge
Outdoor swimming pool
Free
Car Rental
Bar
Café
Bicycle Rentals
Free
Taxi booking service
Children's Playground
Free
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Tour/Ticket Service
Children's Pool
Kids' Club
Luggage Storage
Free
24-Hour Front Desk
Multi-Function Room
Fitness Room
Restaurant
Meeting Room
Outdoor swimming pool
Bar
Children's Playground
Kids' Club
Restaurant
Makan Kitchen Restaurant
Style: A la carte, Buffet
Cuisine: Asian, Chinese, Indonesian, International, Sushi
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Station Drop-Off Service
Additional charge
Car Rental
Bicycle Rentals
Free
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Shuttle Bus Service
Additional charge
Front Desk Services
Porter/Bellhop
Wake-Up Call
Front Desk Safe
VIP Check-In Service
Tour/Ticket Service
Express Check-In and Check-Out
Concierge Service
Luggage Storage
Free
24-Hour Front Desk
Languages Spoken
English
Indonesian
Food & Drink
Lobby Bar
Room Service
Bar
Café
Halal meals provided
Alcohol-Free Rooms (On Request)
Health & Wellness
Sauna
Fitness Room
Free
Public Bath
Free
Activities
Nightclub
Public Areas
Executive Lounge
Executive Floor
Elevator
No Smoking in Public Areas
ATM
Smoking Area
Gift Shop
Non-Smoking Floor
Humidifier
Cleaning Services
Laundry Detergent
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Ironing Service
Additional charge
Facilities for Children
Children's Toys
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Children's Playground
Free
Children's Pool
Kids' Club
Business Services
Multi-Function Room
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Audio Visual Equipment
Wedding Service
Accessibility
Braille Signage
Accessible Rooms Available
Wheelchairs Available On-Site
Safety & Security
Security Personnel
Carbon Monoxide Alarm
First Aid Services
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 450,000 (approx. NZD 48.50) per person per night |
Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. NZD 53.89) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 310
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.