Jl. Kusuma Bangsa No.41, Ketabang, Kec. Genteng, Ketabang, 60272 Genteng, Surabaya, East Java, Indonesia
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Last booked 18 hrs ago
Highlights
Sparkling clean
Excellent service
Ideal location
Free parking
Delicious breakfast
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Amenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Luggage Storage
Wake-Up Call
Wi-Fi in Public AreasFree
Spa
Massage Room
All Amenities
Property Description
A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.
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8.5/10
Very Good
Pretty clean and cheap. Not much to expect
All 63 Reviews
Surroundings
Airport: Juanda International Airport
(20.3 km)
Train: Surabaya Gubeng Train Station
(1.3 km)
Train: Surabaya Pasar Turi Train Station
(2.9 km)
Landmarks: THR Mall Surabaya
(180m)
Landmarks: Taman Paliatif
(460m)
Landmarks: Christ the King Catholic Church
(570m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Deluxe Room
1 Double bed or 2 Single bed
Has window
Daily housekeeping
Hair dryer
Room Details
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5
Standard Room
1 Double bed
Has window
Non-smoking
Air conditioning
TV
Private toilet
Daily housekeeping
Room Details
Check Availability
2
Superior Room
1 Double bed or 2 Single bed
Has window
Non-smoking
Air conditioning
TV
Private toilet
Shampoo
Room Details
Check Availability
Guest Reviews
8.5/10
Very Good
63 reviews
Verified Reviews
Cleanliness8.4
Amenities7.9
Location8.5
Service8.9
Average for similar properties in Genteng
Most Mentioned
AI Summary
Located in the central area of Surabaya, the place provides quick and efficient service and has accessible nearby amenities including malls, restaurants, and transportation facilities. The staff is friendly and accommodating.
Guest User
April 26, 2025
Not recommended, the facilities are unclean broken and the hotel just provides the room. Not recommended for solo or even worse couples. Lots of bugs flies and whatnot
Robert J Kerr
April 14, 2025
Modern and clean hotel. Room not very spacious, but clean and comfortable. Shower very good. Food and drinks available. Staff very helpful. Good location with places walkable. Great value for money.
Farheenkhalil
July 30, 2024
Had a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.
Theint Theint
July 11, 2024
The receptionist are friendly and helpful.
Davina Heng
July 29, 2024
Room condition is very bad, smell of smoke, cockroaches in the toilet, insects in the room!
Titan Alhamda
February 10, 2024
Good place, comfort room. A lil trouble with water heater feature
Evan Alfayed Hamami
February 18, 2024
I love their spacious window even though the room is small, but if you live alone, I think this is not a big deal.
jyam
July 20, 2023
Was a small room with the essentials you need for a night or two. Location was good and near most places.
Services & Amenities
Most popular business facilities
Public parking
Free
Fitness Room
24-Hour Front Desk
Luggage Storage
Wake-Up Call
Wi-Fi in Public Areas
Free
Spa
Additional charge
Massage Room
Restaurant
Smoking Area
Meeting Room
Multi-Function Room
Audio Visual Equipment
Fax/Copying Service
Fitness Room
Spa
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Valet Parking
Free
Business Services
Meeting Room
Fax/Copying Service
Multi-Function Room
Audio Visual Equipment
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
Indonesian
Food & Drink
Room Service
Kiosk/ Convenience Store
Public Areas
ATM
Elevator
Smoking Area
Shared Kitchen
Health & Wellness
Fitness Room
Massage Room
Spa
Additional charge
Cleaning Services
Laundry Service (On-Site)
Additional charge
Ironing Service
Clothes Dryer
Accessibility
Accessible Rooms Available
Braille Signage
Safety & Security
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 5 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAsian
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 2014
Renovated: 2015
Number of Rooms: 50
A stay at The Life Hotels places you in the heart of Surabaya, within a 5-minute drive of Grand City Surabaya and ITC Surabaya Mega Grosir. This luxury hotel is 1.6 mi (2.6 km) from World Trade Centre.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 3 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at The Life Hotels City Center?
The check-in time at The Life Hotels City Center is 14:00 and the check-out time is 12:00.
Does The Life Hotels City Center have a swimming pool?
No, The Life Hotels City Center doesn't have a pool.
Are pets allowed at The Life Hotels City Center?
Unfortunately, pets are not allowed at The Life Hotels City Center.
Does The Life Hotels City Center provide breakfast?
Yes, guests at The Life Hotels City Center can enjoy breakfast during their stay. Breakfast option(s): Asian.
How much does it cost to stay at The Life Hotels City Center?
Prices at The Life Hotels City Center are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to The Life Hotels City Center?
Juanda International Airport is the closest airport to The Life Hotels City Center, and it is about 41 mins from hotel by car (20.3 km).
What is the cancellation policy for The Life Hotels City Center?
The cancellation policy for The Life Hotels City Center varies depending on the type of room and booking conditions.