Carbon Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genk
Carbon Hotel
Europalaan 38, Genk, Limburg 3600, Belgium
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With a stay at Carbon Hotel - Different Hotels in Genk, you'll be within a 5-minute drive of St. Martin's Church and Genk Sundial Park. This spa hotel is 17.6 mi (28.3 km) from Vrijthof and 1.9 mi (3 km) from C-mine Cultural Centre.Show More
We Price Match
Highlights
Varied breakfast
Airport drop-off available
Parking available
Lots to doAmenities
Golf Course
Hiking
Sauna
Spa
Massage Room
Public parking
Airport pick-up
24-Hour Front Desk
All Amenities
Property Description
With a stay at Carbon Hotel - Different Hotels in Genk, you'll be within a 5-minute drive of St. Martin's Church and Genk Sundial Park. This spa hotel is 17.6 mi (28.3 km) from Vrijthof and 1.9 mi (3 km) from C-mine Cultural Centre.
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3.9/5
GoodCleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 60 Reviews
Surroundings
Airport: Maastricht Aachen Airport
(27.8 km)
Airport: Liege Airport
(52.2 km)
Train: Genk
(230m)
Train: Bokrijk
(6.8 km)
Landmarks: Escape Room Genk
(230m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Double Room with Bathtub
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Standard Double Room
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
3.9/5
Good
60 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Average for similar properties in Genk
AI Summary
Centrally located with ample parking, the accommodation provides spacious, comfortable rooms and friendly, professional staff. However, some guests found it expensive for the quality offered, especially meals.
Guest User
January 12, 2025
All showerheads were covered in calcium deposits, just looking around all of it felt clean but looking to the ceiling, it is clear cleaning staff was looking mainly on eye level and not upwards. The wellness wasn't staffed and all of the showerheads were calcified. Parking was also not included in the room price. Overall the price was quite high for the level of comfort and cleanliness expected.
Guest User
December 4, 2024
Not worth the price and the amount of stars!! There is no room cleaning despite the request and the room heating is cut everyday and you need to ask for it everyday. Additionally, there is no restaurant anymore and it is not communicated through the website or the communication within the hotel (prints).
Guest User
November 19, 2024
Overall I was very disappointed with our stay. I last stayed several years back and the standard has lowered enormously. The room was very cold and I had to wear socks and clothes the first night, the walls were dirty, the carpet frayed, the fixing- lights/ toilets were broken. There was no service, cleaning of the room. The view to the back garden was pitiful. I couldn’t get the wall light off. The breakfast was satisfactory however the experience was poor value for money and not worthy of four star hotel.
Guest User
November 5, 2024
- room not really clean - noice when we went to sleep. From 11h00 PM until 00h30. We even had to call the night watch to have a look. discussion on the 5th floor. - breakfast area not clean I really don't have the habit to complain, however I find it my duty to give you a warning that the level of comfort and service is really going down lately. We visit the hotel now a couple times and need to say the experience is only going down. I hope you take this bad experience as a warning. When my company receives this information from a (loyal) customer it's forced to get in contact with the customers. I'm curious if I would receive any feedback whatsoever on behalf of my remarks.. If no contact I will no longer recommend the hotel anymore to friends and family and even will write a bad testimonial. Sincerely, Nicolas Van Saelen
Guest User
October 9, 2024
Hotel staff at reception leaves an awful lot to be desired. The restaurant which is really the only reason to stay at this hotel was temporarily closed. The staff mad little to no effort to inform or assist guests in the booking of alternative restaurant arrangements. When asked to do so it appeared to be an inconvenience. The Mhotel downtown or the Stiemerheide a little out of town are better bets.
Guest User
September 2, 2024
One of the bathrobes was not clean(luck that i was alone). The room was very nice and big, but no electrical socket near the bed. The interior garden view was the same level even if i was at the second level. Air condition, bed and pollows war very good.
Guest User
August 10, 2024
Everything was great, the room, hotel, facilities and the way the stuff treats you. In general was an amazing experience so fully recommended! Some of the facilities of the spa were not working but the rest made our experience great. Definitely the best place to stay in Genk
Guest User
August 9, 2024
Central location, easy to park the car and nice room and breakfast. Next to the station so very accessible. You can store your bikes in the basement. The beds are really comfortable. There were no channels to watch on TV, reception knew about is but could not help. Would stay here again when in Genk.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Hiking
Sauna
Spa
Massage Room
Public parking
Additional charge
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Wi-Fi in Public Areas
Free
Spa
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, €14.50 Daily. Reservation not needed.
Public parking
Additional charge
Transportation
Airport pick-up
Additional charge
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Multi-Function Room
Front Desk Services
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Languages Spoken
English
Dutch
French
German
Food & Drink
Bar
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Garden
Health & Wellness
Golf Course
Off-site
Massage Room
Sauna
Foot Bath
Spa
Hiking
Body Care
Turkish Bath/ Hammam
Mountain Biking
Off-site
Cleaning Services
Clothes Dryer
Safety & Security
CCTV In Public Areas
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Adding cot: Free |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€24.50 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Number of Rooms: 60
With a stay at Carbon Hotel - Different Hotels in Genk, you'll be within a 5-minute drive of St. Martin's Church and Genk Sundial Park. This spa hotel is 17.6 mi (28.3 km) from Vrijthof and 1.9 mi (3 km) from C-mine Cultural Centre.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Gusto, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Genk? This hotel has 2647 square feet (246 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 60 guestrooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Gusto, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Genk? This hotel has 2647 square feet (246 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 60 guestrooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.