The hotel is right across the street from the main train station, making it easy to find and a good location for connecting with trains, trams, and buses. It's not easy, however, to find reaonably-priced places to eat or shop nearby (but that's also a problem in much of Geneva). We ended up taking a (15-minute) bus journey to France to buy canned drinks and shelf-stable snacks, etc. The price difference was truly worth that short trip, especially if you are staying for more than a few days. Hotel staff were professional and the room was obviously newly renovated. Our room opened onto the street and was on a lower floor of the building. We were grateful for both the automated blackout blinds and the multi-pane windows, which kept out light and street noise really well. However, we did hear guests and ringing telephones from the room beside us. The room itself was way too small for two people if you are staying more than a night or two, and there is no workspace in the room. The 1x2 foot piece of shelf that might be used as a desk also housed a phone and a coffee maker. There was literally no other solid, flat surface where you could pull a up a chair and work at a laptop or even an iPad. We also had to pay extra for having a second person in the room but I was never asked if the original booking was for one or two people, so that was an expensive surprise. In addition, my partner was told that there was a quiet, secluded office space he could use for a work-related video call but when he went to make that call he was told he had to use a large, open lounge area instead and his call was repeatedly interupted by loud guests. The worst thing about our room, however, was the ants. We found multiple ants in the bathroom immediately upon entering and then again every morning. We stayed for almost a week and one morning we found many ants at the other end of the room, after a backpack was accidentally left on the floor overnight. At no time did we have any opened food or food scraps in the room. We didn't report this because we knew the hotel was at capacity and that without the queen we would be higly unlikely to be bringing viable ants home with us. So we just kept killing the ones we saw and kept our belongings off the floor. I had read other reviews of this hotel before we arrived and was concerned by reports of theft. We didn't see any reason for security concerns but did think it was odd that there was no secondary privacy latch in the room. And finally, we were told that everything in the mini-bar was free to us to consume. There was exactly one bottle of beer and a very low quality piece of chocolate in that mini-bar, so it seemed a bit odd to be told about this ”convenience” when it was so minor in quantity or quality. We did appreciate having bottled water and coffee refreshed daily, however.
Excellent
102 Reviews