La Réserve Genève Hotel & Spa

"From the moment I arrived at the reception, I was met with exceptional service that never failed to impress. The room itself was incredibly cozy, offering a serene view of the garden. The Loti restaurant boasted live music and a fantastic array of DJs, adding to the vibrant atmosphere. And let's not forget the spa - an absolute must-try to complete the experience."

The staff are generally excellent and the location is perfect. The estate could do with some refurbishment soon but it is one of the best hotels that I have stayed at in Geneva.

Amazing experience. We stayed for 4 nights Sunday to Thursday and from the second we arrived it was absolutely brilliant. Special shout out to Reda who was always warm and showed genuine care to us throughout our stay. All staff are exceptional, we had our baby with us and staff at meal times really engaged with her and made sure we had everything we needed. Our room was great, kitted out with adapters (which we had not realised are different in Switzerland!), a well stocked mini bar and TV. Beds are very comfortable and a cot was provided for the baby. A very luxurious large bathtub was also available. Our room also opened up onto a large garden area which was great for our daughter to be able to run around. Breakfast buffet was great, a large selection of food available including spring rolls and gyoza! The childcare facility was fantastic too, our daughter loved spending time there and the room is kitted out better than her actual nursery! The gym was very well equipped with every machine we could have wanted. We used the outdoor pool which is both large and warm, with a bar nearby serving food and drink with very attentive staff. If the weather is kind, you can see all the way to Mont Blanc. Reda on reception along with the concierge arranged taxi travel to the Stade de Geneve for the Women's Euros which was the main purpose of our trip. I can not emphasise enough how much we loved La Reserve, I hope we can come back soon. This is a wonderful hotel on the banks of the lake with very easy travel into the city centre. It is a bit more expensive than some other hotels but well worth the extra cost.

I must say that this was one of the most amazing hotel experiences in a very long time and we have really been to over 2-300 hotels in our lives. Service was beyond incredible in the 2 restaurants, attention to detail just amazing - so many of them that I cannot even tell you how much WOWs we had. you really must experience it to understand true 5*premium service and quality. WILD! congratulations to the amazing team and incredibly engaged people who think and rethink all these details to make you feel special!