Le Provence

We stayed here as our car broke down nearby and we needed a place to stay for 3 nights. We received such a warm and kind welcome from the manger. The breakfast was great and our kids loved the pancake machine! The rooms were newly decorated, very clean and comfortable. Gemenos was a really pretty town with the centre a short walk from the hotel. We would really recommend this place.

The pool area is nice and the rooms are clean although quite small. The one thing about this hotel that is unacceptable is the rudeness of the staff. I have never experienced such awful treatment as a guest anywhere before. We stayed here a large group and everyone of us was made to feel unwelcome and the staff were the most unhelpful. We booked for 3 nights and after night 1 they tried to kick us out of the hotel because they had double booked our room. They then told us they had sorted their mix up and we were allowed to stay. We checked out of our room at 11am and had a taxi booked at 4pm to take us from the hotel to the airport. There is a toilet in the lobby area which I politely asked to use, I was told I was not allowed to go to the toilet as the hotel is closed (it was not there were still guests there) and the way I which I was told no was in a very threatening and intimidating way. It felt like I was about to be physically thrown our of the hotel. I had an 8 month baby with me and this was really upsetting. I would never stay on the hotel again and would strongly advise against it. Its the rudest staff I ever come across.