Guest User
February 26, 2025
We have just returned from our first family ski holiday, The Crystal Vaya was brilliant. I don't think you could ask for a better location in relation to the slopes for either experienced or beginner skiers. The restaurant catered very well for both children and adults at breakfast and dinner. The rooms were a decent size with good wardrobe storage space and we had a lovely view of the slopes from our room. The spa was also excellent and very clean, it tended to get quite busy post 4pm when most skiers had returned (but it was half term!). A special thank you to Kristina at main reception and Peter who worked in the bar area on the opposite side of the main hotel, they were always pleasant and helped us greatly throughout our stay. One area that the hotel could improve, is by offering a temporary room or shower service for the check out day, especially if you have a late flight home. We checked out at 10am and had a final few hours on the slopes, for families with young children I really think this would be greatly appreciated by guests moving forward. All in all, a fantastic stay. Thank you.