Alpen-Wellness Resort Hochfirst

This has been by far the best skiing experience in our lives. The owners of Hoch First Hotel went out of their way to assure excellent service, attention to detail, as well as elegance of the interiors. The entire personnel, including the front desk as well as drivers of the shuttle, servers, sommelier, restaurant managers, janitorial staff, and ultimately the chef who even treated us to a stuffed turkey Thanksgiving dinner did an excellent job making us feel like at home. The indoor outdoor heated pool and wellness area were absolutely amazing. The ski-in and ski-out experience could not have been any better. We highly recommend this hotel experience and will definitely return in the future.

We stayed at this hotel earlier in the year on our first ski trip to Austria. We have stayed in many five star hotels all round the world and I can honestly say this is by far the best service at a hotel we have ever received. The staff are so friendly & go above and beyond to make your stay perfect (especially Marcus in the restaurant who was outstanding …thank you). The hotel facilities are 10/10 (lovely spa), the location is 10/10 (ski in ski out) the rooms are kept lovely and clean & have everything you need. The food at breakfast and dinner was amazing, so much choice with varying menus. They were so accommodating as I’m gluten-free and I had more choice than at any restaurant I’ve ever been too. I’m not sure what else I can say apart from you will not be disappointed if you stay here. I can’t recommend it highly enough. We will be going back next year.

This is an exceptional hotel where the staff address you by name and attend to your every desire. A truly magical winter place, perfect for a relaxed winter holiday. We stayed as a family of four and were well looked after. Every need was catered for. The food was delicious, the pool superb and the setting just on the piste - perfect.

I don’t even know where to start to explain how outstanding this hotel is. This was our first time skiing in Austria and we will be back again next year to this hotel. I will recommend it to all our friends and to my travel agent community. This is by far the best ski hotel we have ever stayed in and probably the best service we have ever received from any hotel in the world. On arrival the staff were extremely friendly and super helpful. Check in was very quick & easy. Our room was lovely, spacious and exceeded our expectations. The facilities at the hotel are 6* and everything is immaculate and always clean. The decor is modern with an alpine feel and oozes luxury. Decorated beautifully for Easter too. The spa is amazing and has so many different things to offer including massaging water beds, infra-red sauna as well as all the usual spa facilities. It’s ski in ski out (you only have to walk a few steps to get your skis on). The ski rental shop the hotel recommended was super efficient and delivered us and our skis back to the hotel to a very organised & spacious boot room. The bar and restaurant are luxurious. Both the choice and quality of the food for breakfast and dinner was unbelievable. The personal service from Marcus in the restaurant was exceptional and he saw to it that my dietary/allergy needs were met and I did not want for anything there was so much choice. He went above & beyond as did the chef who personally came to see me and cooked me the most delicious gluten free pancakes. Everything about this hotel is 6* I could not fault a single thing. I highly recommend it. Book it you won’t be disappointed. I just wish we had discovered it before now.

I was slightly disappointed, didn’t feel quite the 5 star experience I had expected. I think the room was a bit of a let down, white artic still on walls which dated it a bit, as did the furniture. Limited tv channels, not sure why but we lost itv. Volume was set quite low too. The bathroom had been upgraded. We were a bit disappointed with the food too. The day we arrived there was the most superfluous buffet, oysters, prawns, but thereafter it was a basic salad bar that you might see in a Harvester. On plus side the spa is wonderful, big pool that was warm. Best jacuzzi. You can ask receptionist to book free transport to lifts or Hochgurgl if you don’t want to use the bus. There are lots of lovely staff who are very helpful. Our waitress may have been a little to quick to serve our next course. We were given a set menu plus an additional one to choose from which was a bit strange, however this may be for walk ins hence the need for 2. You can ski in/out via a drag then onto a very short red. Homewards is on a blue. Boot room is to left of reception via a lift. The ski area is excellent, defo go to Hochgurgl as the runs there are better. Mountain restaurants serve wholesome food and Weiss beer.

Perfect stay all round. Food superb. Rooms lovely - comfortable beds, good showers. Pool, spa and terrace gorgeous. Staff - reception, bar staff, waiters, cleaning staff - all lovely. Friendly, helpful, genuinely nice, happy people. Thank you 😊