all inclusive Hotel Lohmann

Staff: Consistently praised for being friendly, attentive, and helpful .

Absolutely wonderful Christmas week in the Austrian Alps, Hotel Lohman did not disappoint, first thing to mention (and this may make a difference to some) from the outside the Lohman is not your picture book Alpine hotel, it's more like a city centre hotel not sure where Crystal take the pictures for their brochures but I'm pretty sure not many of the guests have ever seen the view of the hotel however that doesn't bother us in the slightest, the two guys in reception were brilliant nothing too much trouble everything explained really well and we were made to feel extremely welcome straight away, our room on the 4 floor was very just what we expected a good size with a seated area and table a fridge and we had requested it coffee and tea was available (we didn't see the need for ourselves) fantastic shower and bathroom, not much of a view from the room as we were on a lower floor looking out on where some residents had parked their vehicles you could see some of the mountains but again we weren't too bothered by this, I would advise anbody booking this hotel who requires ski hire to add this this to your booking it's done through the attached Lohman sports shop which you can access within the hotel, the team there are the best we have ever used, along with the best advice and equipment these guys are really good. Now to the restaurant, we had read all the previous reviews and generally they seemed to be mostly good an odd one here and there complained about different things, I can honestly say it was a really wonderful experience, it's a buffet breakfast with fruit, cereals, cheese and cold meats and a hot option everyday, a nice touch was having Luca too cook your omelette or pancakes to order as an extra option, cake and coffee were available in the afternoon, the evening meals were again buffet with various soups, salad, and cold option, separate things for young children, and the main hot meal was usually a roast pork, beef or seafood choice, not sure about vegetarian or other options available as this does not affect us, we found the choices to be varied and tasty, it's also very wine and beer at evening meals and we didn't notice anybody abusing this at all, the Christmas Eve gala meal was also a really nice touch with prosecco and canapés and the tables all decorated even a visit from Santa. One last thing to mention about the restaurant is Frank and his team they are brilliant and couldn't of made us feel more welcome, they even made us a packed lunch for the coach journey when we left, as we were a 6.00am pick up. All in all we had a fantastic week at the Lohman and couldn't fault anything, may well be back next year.

We stayed on a Crystal Ski package holiday. Nothing but good from rival to departure. Absolutely brilliant. Every member of staff were polite and nothing was too much trouble. Special mention for Frank and Annika in the restaurant. The complementary local beer wine and soft drinks free flowing every evening.