Ski - Golf - Wellness Hotel Riml

Lots of good stuff, but also lots of not so good stuff! Staff are great, very helpful, and they all acknowledge you from front of house to the maids in the corridors. Layout of the hotel is very higgledy-piggledy, as I guess they have added bits over the years. Our room was spacious with a balcony at the back of the hotel looking directly up the hill. Although we had booked a room with a small kitchenette, we did not get this, but no big deal. Good size bathroom as was the bath and the separate shower. The ski rooms 3 I think are a bit small, and the lockers are a bit tight. You have to walk through the basement to a lift and go up 2 floors to exit onto the snow, and then it is a short slide to the lift. Our dinning room, 1 of 4 eating areas was at the back of the rear sun terrace, wood paneled and a bit stuffy for our liking, and the view from the garage is better!! There is a fantastic dining room at the front of the hotel with spectacular views up the valley to Obergurgl, but that is obviously reserved for those who have paid for rooms with views and/or suites. The 3rd dinning area, which is at the end of the bar area is not used in the evenings, no idea why, it's more open and much better, but only used for lunch! Bar area is nice, although their Aperol spritz are not Aperol spritz! Why, because they do not put Prosecco in...even Aperol say you put 3 parts Prosecco in, so that was disappointing and misleading for a 4* hotel. Spa area is great, several steam rooms, and sauna, pool is great when it's quiet!! We had a drink in the "Put in Bar" and a go on the golf simulators, but be warned the golf bar is a smokers bar. All said and done, we had a lovely stay, and would recommend it.

Hotel surpassed our expectations particularly having read some other reviews . Staff were all friendly attentive and efficient . We arrived late due to delayed transfer but were greeted by the manager who took luggage to our room where there was a lovely cold platter arranged for us . Staff in bars and restaurants also excellent with a special mention for Janos who looked after us most evenings .Food was good and plentiful for all meals . Room was very nice with sunny balcony and mountain view . Thoroughly enjoyed the pool area which was excellent for relaxing after skiing . Access to slopes was first class and nice sunny terrace to relax on after coming off . only minor complaint was the fabric free area which effectively was off limits for us unless we finished skiing early .

Location amazing, halfway up the mountain. Totally ski in ski out. Extremely friendly manager welcome with a nice Christmas Eve evening.Restaurant food amazing. Designated dining table for the duration and so you build a rapport with waiting staff. Amazing terrace for snacks & drinks with stunning views. Facilities brilliant. Spa like pool and rooftop jacuzzi and spa beds to relax. An absolute treat after a day skiing. Ski hire equipment under hotel and easy to organise with hotel complimentary lockers. Ski resort lovely and quiet not much queueing and lovely wide runs. We had the most amazing time, so we are booked to go again this Christmas!!

Super position! Ski in , ski out! Good restaurant! It can be better , but is good! Nice staff! We liked the terasse ! Very bad access to the shop! The staires are to many! The pool is good , but no hidromasge! The spa only for naked person! I did not like it.

This wonderful hotel is under new management. The constant presence of Jorg, and his management team. engaging with guests and actively also working alongside staff results in them being accessible and easy to approach - to me it shows leadership as well as management - Jorg is brilliant at hitting the balance and has set in place a good team to back him up. I particularly welcome the 'adults only' change as disruption by some families/children was getting out of hand (despite best efforts by previous management). The food overall was fabulous (new chef) - hard to single out any particular aspect but the evening desserts (presentation, tastes, combinations - were wonderful). Riml USP ... The Tuesday/Friday afternoon live music addition - I was lucky enough to be there on the Friday with the Saxophone player and dancing on the terrace - never experienced anything like that (of course the super weather played a part) but if more of that becomes a 'thing' then Riml will develop another unique experience (they already have the best terrace by a country mile!)... and the different speciality food offer (PS Oysters were outstanding!) worked well. Limiting the terrace to guests only is great (previously difficult to find a spot on a sunny afternoon) - however I know this may not be something that is wholly sustainable - I guess only time will tell. The Wellness area was super (great to be able to swim with no noisy splashing children!!) Panorama dining area is the clear favourite (awesome views) - personally I would not be happy to be in the other dining area. I know that some guests seemed to have some contested charges on their bill at the end of the stay (mine was fine). Previously, because of the relatively stable serving staff year on year there was a good understanding of the system, whereas this year because staff were predominantly new it was perhaps inevitable that some teething problems would creep in. Unfortunate, but really not the end of the world as queries seemed to be very quickly resolved which is the important thing (PS I hope that the consistency will begin to build up again.) I love the new Blue Birdie bar (old Putt Inn) - super atmosphere to relax after dinner - feels elegant and laid back. Room - I was in a single sud which is perhaps a bit small for 2 weeks (my regular ski break), but I do like having the balcony with view down the valley. I think the change of management has brought a refreshed and energised vision and it is clear that there is a definite shift 'up' in standard/quality. I think the intention is for more, but this will take a season or two to deliver to the level they want. It was also very good to see Gerholdt Riml around albeit with low profile - he is clearly keen to ensure all remains well and running smoothly. Ski service/ski quality in the shop remains as welcoming, professional and excellent as ever with the same brilliant team on hand to advise and assist. PS if this is a first visit -

This really is a beautiful hotel. We loved that it was adults only, ski in and out, with amazing Spa areas. We booked a double room, no balcony. Our room was on the 3rd floor above the Blue Birdie and golf area. It was very peaceful and overlooked the mountains and t-bar Lift. The room was spacious, with a large bathroom. It was clean and fresh. No balcony but lots of windows. Decor wise I’d say old fashioned, rather than stylish or contemporary. You even had a good old fashioned metal key to get in. Other rooms had electronic key cards. The images on line suggest the hotel does have more modern stylish rooms than ours was. The bed and bedding was comfy and felt of good quality. The room was basic, no tea/coffee, fridge or mini bar. A glass bottle of water was topped up and left everyday. It was far too hot in the room, even with the radiators off, but that’s been our experience in all Austrian ski hotels, so we was expecting it. There is room service for food and drinks, but no obvious menu to order from. So we didn’t bother. We instead purchased some drinks and snacks from the ski shop under the hotel. The shower was over the bath with a bi fold screen. The bathroom was basic, but fresh, clean with a heated towel rail. There were limited bathroom room amenities. There was a liquid hand soap, a hair shower gel and a bottle of moisturiser (all lovely). No Separate shampoo and conditioner, I have long hair so regretted not taking my own. Wall based hairdryer was ok. There were robes, slippers and a little bag to carry your bits and bobs when using the spa areas. Towels were fine, one hand towel and one bath towel each, a floor mat, no flannels. Housekeeping were excellent and in every day. Fabulous and real ski in and out, each room has an allocated ski locker. Our locker was in an awkward corner which was a pain, but all the others seemed ok. The ski hire shop is below the hotel and has a large ski shop which also sold some drinks/snacks and other essentials for skiing and not skiing. This was handy as there are no shops or shopping options in Hochgurgl. Its purely ski hotels and ski lifts. You can get the cable car down to the main road and catch a bus into Obergurgl where there are lots of shops, some restaurants and a mini supermarket. There were a few places to eat/drink up the mountains whilst out skiing but most days we didn’t eat lunch as we came down and ate at the hotel as it was amazing. Ski conditions were not the best due to the unusually hot weather and lack of snow, we were unlucky. The slopes were either solid and icy early or lumpy slushy come lunchtime. Excellent lift system, lots of blues, reds and couple of blacks. There were some quite challenging blues for learners (icy, narrow and busy), made worse when busy. It was busy at times but our instructor said it was quieter than it had been. You can get the bus or ski across to other resorts if you have the region pass. We loved Hochgurl, just wish