The Alana Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gayungan
The Alana Surabaya
Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Ketintang, 60231 Gayungan, Surabaya, East Java, Indonesia
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The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.Show More
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Last booked 20 mins ago on our site
Highlights
Varied breakfast
Free parking
Ideal location
Lots to doAmenities
Indoor swimming pool
Business Center
Meeting Room
Private parkingFree
Restaurant
Fitness Room
Massage Room
Café
All Amenities
Property Description
The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.
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4.3/5
Very GoodGreat hotel, nice view
All 73 Reviews
Surroundings
Airport: Juanda International Airport
(12.1 km)
Train: Surabaya Gubeng Train Station
(7.6 km)
Train: Surabaya Pasar Turi Train Station
(7.8 km)
Landmarks: DBL Arena
(250m)
Landmarks: Gedung Jatim Expo Surabaya
(260m)
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Rooms
Guest Reviews
Services & Amenities
Policies
20
Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Check Availability
3
Deluxe Double Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Premier Twin Room
2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Club Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Premier Double Room
1 Queen bed or 2 Single bed
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Deluxe Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
4.3/5
Very Good
73 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.2
- Location4.3
- Service4.3
Average for similar properties in Gayungan
AI Summary
The hotel impresses with its cleanliness, spacious rooms, and convenient location near amenities. Guests praise the friendly service and comfortable, cozy rooms suitable for families. Varied breakfast options are also appreciated.
Thambiah
January 20, 2025
There are restaurants within walking distance from the hotel. There is also a Family Mart that you can easily get food and other bites. Breakfast is good.
Muhyi
October 24, 2024
Great hotel, nice view
ed.amd
November 19, 2024
One night transit in surabaya, from bali. Hotel, near to city center by grab. Location around 30 minutes from Juanda airport.
archippo
May 1, 2024
Nice hotel for bussiness trip in Surabaya, a lot of restaurants nearby
Guest User
February 24, 2025
Good hotel and good food+Services
Prof Dr Engku Ahmad Zaki Engku Alwi Al-Aydarus
July 26, 2024
Very nice hotel, the food served is very good, near to surabaya town
worldwidewhat
April 10, 2024
The hotel is very good and clean but seems to a staffing problem and air-conditioning issues our room was brilliant free mini bar 🍸 but to open your room door was awkward 😅 but in regards to service the breakfast was very disappointing the in black outfits seem to be busy on the phone texting while one girl was left to deal with clearing the tables and non of the foods was refilled so me my wife 4 dutchmen and an Indonesian family of 4 was left scraps of food or salad we could hear the worker giggling havinfun otherwise the place is good
Reyl
August 24, 2024
Nice room, clean and comfortable. Friendly and helpful staff
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Business Center
Meeting Room
Additional charge
Private parking
Free
Restaurant
Fitness Room
Massage Room
Café
Wi-Fi in Public Areas
Free
Sauna
Kids' Club
Bar
24-Hour Front Desk
Indoor swimming pool
Meeting Room
Restaurant
Fitness Room
Bar
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Valet Parking
Private parking
Free
Business Services
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Front Desk Services
Front Desk Safe
VIP Check-In Service
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Indonesian
Food & Drink
Café
Room Service
Bar
Public Areas
Elevator
Garden
Health & Wellness
Fitness Room
Massage Room
Sauna
Yoga Session
Cleaning Services
Laundry Service (On-Site)
Additional charge
Facilities for Children
Kids' Club
Safety & Security
Security Personnel
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 350,000 (approx. NZD 37.26) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:IDR 125,000 (approx. NZD 13.31) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 162
The 4-star The Alana Hotel Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the The Alana Hotel Surabaya. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. The hotel's peaceful atmosphere extends to its recreational facilities which include dart board, yoga room, fitness center, sauna, indoor pool. The Alana Hotel Surabaya is an excellent choice from which to explore Surabaya or to simply relax and rejuvenate.