The Alana Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gayungan
The Alana Surabaya
Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Ketintang, 60231 Gayungan, Surabaya, East Java, Indonesia
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We Price Match
Last booked 20 hrs ago
Highlights
Varied breakfast
Free parking
Ideal location
Lots to doAmenities
Indoor swimming pool
Sauna
Massage Room
Fitness Room
Private parkingFree
24-Hour Front Desk
Bar
Restaurant
All Amenities
Property Description
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property.
The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property.
Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower.
The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free.
The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.
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8.7/10
Very GoodGreat hotel, nice view
All 76 Reviews
Surroundings
Airport: Juanda International Airport
(12.1 km)
Train: Surabaya Gubeng Train Station
(7.6 km)
Train: Surabaya Pasar Turi Train Station
(7.8 km)
Landmarks: DBL Arena
(250m)
Landmarks: Gedung Jatim Expo Surabaya
(260m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
20
Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
3
Deluxe Double Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
2
Premier Twin Room
2 Single bed
May not have a window
Non-smoking
Minibar
Desk
LCD TV
Hair dryer
Check Availability
12
Club Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
Premier Double Room
1 Queen bed or 2 Single bed
May not have a window
Non-smoking
Minibar
Desk
LCD TV
Hair dryer
Check Availability
10
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
76 reviews
Verified Reviews- Cleanliness8.9
- Amenities8.1
- Location8.9
- Service9.1
Average for similar properties in Gayungan
AI Summary
The hotel impresses with its cleanliness, spacious rooms, and convenient location near amenities. Guests praise the friendly service and comfortable, cozy rooms suitable for families. Varied breakfast options are also appreciated.
Thambiah
January 20, 2025
There are restaurants within walking distance from the hotel. There is also a Family Mart that you can easily get food and other bites. Breakfast is good.
Muhyi
October 24, 2024
Great hotel, nice view
ed.amd
November 19, 2024
One night transit in surabaya, from bali. Hotel, near to city center by grab. Location around 30 minutes from Juanda airport.
archippo
May 1, 2024
Nice hotel for bussiness trip in Surabaya, a lot of restaurants nearby
Guest User
February 24, 2025
Good hotel and good food+Services
Prof Dr Engku Ahmad Zaki Engku Alwi Al-Aydarus
July 26, 2024
Very nice hotel, the food served is very good, near to surabaya town
Darry Aprilio
May 30, 2025
Great experience!!!!!
worldwidewhat
April 10, 2024
The hotel is very good and clean but seems to a staffing problem and air-conditioning issues our room was brilliant free mini bar 🍸 but to open your room door was awkward 😅 but in regards to service the breakfast was very disappointing the in black outfits seem to be busy on the phone texting while one girl was left to deal with clearing the tables and non of the foods was refilled so me my wife 4 dutchmen and an Indonesian family of 4 was left scraps of food or salad we could hear the worker giggling havinfun otherwise the place is good
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Sauna
Massage Room
Fitness Room
Private parking
Free
24-Hour Front Desk
Bar
Restaurant
Café
Meeting Room
Additional charge
Business Center
Kids' Club
Wi-Fi in Public Areas
Free
Indoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Front Desk Services
Front Desk Safe
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
English
Indonesian
Food & Drink
Café
Bar
Room Service
Health & Wellness
Fitness Room
Massage Room
Sauna
Yoga Session
Public Areas
Elevator
Garden
Cleaning Services
Laundry Service (On-Site)
Additional charge
Facilities for Children
Kids' Club
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Safety & Security
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 350,000 (approx. NZD 35.94) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Buffet:IDR 160,000 (approx. NZD 16.43) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2013
- Number of Rooms: 162
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property.
The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property.
Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower.
The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free.
The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.