Holiday Inn Express Gatlinburg Downtown
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Gatlinburg
Holiday Inn Express Gatlinburg Downtown
Health Protected
322 Historic Nature Trail, Gatlinburg, Tennessee 37738, United States
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With a stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel in Gatlinburg, you'll be in a shopping district, a 4-minute walk from Gatlinburg Convention Center and 14 minutes by foot from Great Smoky Mountains National Park. This hotel is 0.8 mi (1.2 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.Show More
We Price Match
4.5/5Great·Cleanliness: 4.5
All 100 Reviews
Amenities
Fitness Room24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeSkiingHikingRestaurantSmoking AreaBusiness CenterFax/Copying Service
All Amenities
Surroundings
Landmarks: Ole Smoky Distillery "The Holler"
(450m)
Landmarks: Ripley's Believe It or Not!
(450m)
Landmarks: Sugarlands Distilling Company
(470m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
Comminication Accessible Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
6
Mobility Accessible Standard King Room with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
7
Comminication Accessible Standard Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
12
King Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
11
1 King Suite Comm Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
12
Mobility Accessible King Suite Roll-in Shower
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
13
1 King Suite Mobil Accessible Tub
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
8
Standard Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
4
Two Queen Suite
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Standard Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Microwave Oven
Check Availability
7
Standard King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Electric Fan
Check Availability
5
Comminication Accessible Standard King Room with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Check Availability
11
Mobility Accessible Two Queen Suite with Tub
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Microwave Oven
Check Availability
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Guest Reviews(100)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
AI SummaryAn AI-summarised snapshot of real guest reviews
Centrally located in Gatlinburg, this property boasts easy access to attractions, a friendly staff, a well-regarded breakfast with a variety of options, and exceptional cleanliness. It also features an indoor water park and is noted for its value.
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Helpful
Not helpful
Aaron
January 29, 2024
Considering what we paid for rooms here, I was left feeling as if we should have booked elsewhere for the amount we paid. The wifi did not work for the entire time that we were there; it worked for about an hour when we first arrived and after that, no more. Also, there is NO FREEZER space in the fridge in your rooms. We spent $12 on ice cream (Ben n Jerry's) only to get back to the room and discover there was nowhere to put it. The entire "fridge" is just that, no freezer section (and barely cooled drinks either). There is no jacuzzi or hot tub sadly, and there was no bathtub in our room either. Nice water park for the kids but nothing for the adults. We were given a handicapped accessible room due to a youth conference filling the place up that weekend and was unable to take a regular "bath" as it was shower only. I will not be staying at this location again, due to the lack of proper amenities. Hotel was very clean though.
TracyNick
January 10, 2024
The Waterpark was ice cold there was no way anyone can swim in it an it broke my kids heart it was the only reason we went there an they couldn’t even enjoy it. They did not inform us of the Waterpark being so cold because the heater went out they let us pay for the room an go down to fine out ourself an then tell us that we can walk outside to the next hotel an use their pool if we want. Then the remote in the room didn’t work it took calling them 3 times to get them to come fix it. I will not be going back there for a very long time.
Michael D.
January 5, 2024
Pool area had no towels. Water park was freezing cold. Grandkids couldn't play in it because of the temperature. That's the whole reason we came here. Disappointed.
Diana
January 4, 2024
Hotel has a great location, very clean. It was upsetting to find out the water park heater is broken, so the water is ice cold.
Sharondia
December 28, 2023
My only issue was the splash pad for the kids was cold and not heated. But other than that it was great!!!
Todd
December 22, 2023
The heater in the indoor pool did not work and the heater in the indoor water park did not work you could use the facility but the water was freezing in the middle of winter. They had to turn the water off in the entire motel for 3 hours on our first day there for 12noon till 4pm. We were not told any of the above prior to arriving or we would have found another hotel
Mimi
December 22, 2023
The splash was being repaired so the kids played in the cold water. And the smell of bleach was too strong.
Everything else was okay.
Bernadette
November 9, 2023
Reserved Mountain View, paid Mountain View, got parking lot panorama so kept window blind closed. Receptionist was very sarcastic which made the discrepancy worse than I actually thought it was
Mark
November 1, 2023
The hot breakfast was a bonus, as was the free parking and location to downtown.
However the wi-fi was not working.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.5/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2016
- Number of Rooms: 67
With a stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel in Gatlinburg, you'll be in a shopping district, a 4-minute walk from Gatlinburg Convention Center and 14 minutes by foot from Great Smoky Mountains National Park. This hotel is 0.8 mi (1.2 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include an arcade/game room, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel. A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 113 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Fitness Room
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Skiing
Hiking
Restaurant
Smoking Area
Business Center
Fax/Copying Service
Water Park
Water Slide
Fitness Room
Restaurant
Water Park
Restaurant
Restaurant
Open for: Breakfast
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