Quality Inn Creekside - Downtown Gatlinburg
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Rooms and Guests
1 room, 2 adults, 0 children
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Quality Inn Creekside - Downtown Gatlinburg
Health Protected
125 Leconte Creek Rd, Gatlinburg, Tennessee 37738, United States
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Located in Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is connected to the convention center, within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. This hotel is 0.3 mi (0.5 km) from Ole Smoky Moonshine Distillery and 0.3 mi (0.5 km) from SkyPark.Show More
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3.1/5Cleanliness: 3.1
All 102 Reviews
Amenities
Private Parking24-Hour Front DeskWi-Fi in Public AreasFreeSkiingHikingRestaurantSmoking AreaMeeting RoomMulti-Function RoomFax/Copying Service
All Amenities
Surroundings
Landmarks: St. Mary's Catholic Church
(200m)
Landmarks: Hollywood Star Cars Museum
(300m)
Landmarks: Ripley's Moving Theater
(310m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
16
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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1
Room, 2 Queen Beds, Non Smoking, Poolside
2 Queen bed
Free Wi-Fi
Non-smoking
Shade Curtain
Bedding: Blanket Or Quilt
Closed Captioning for TV
Visual Fire Alarm
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6
Accessible King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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13
Two Queen Room with Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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18
King Room with Balcony and Fireplace
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
16
Two Queen Room with Fireplace
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
14
King Room with Fireplace and Whirlpool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
13
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Heating
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Guest Reviews(102)
3.1/5
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.1
- Service3
Timothy
February 13, 2024
The hotel is in a good location. It's not new but it's fine. The biggest problem is your booking for the room. You also get charged for parking and service fees. Expect to pay $30 to whatever they decide to charge you for the extras at check in. I HATE HIDDEN FEES
Guest User
August 14, 2023
The last time we visited this hotel, the door was left wide opened before we got to the room? Given a key & told to go to this room & the door was opened & bugs were all over the place inside? We did ask for a differ room, but early am, we could hear the staff & the rolling out with th cart/carts right outside our door, but we hadn't had a problem last time we were there, where we were so surprised this time?
Nelly
February 22, 2024
1. Dirty bedsheets.
2. Dirty room with paint drippings and dust everywhere.
3. The AC was malfunctioning; the room was either freezing or boiling hot.
4. No trash can in the room.
5. There was a huge window at the ceiling right in front of the bed, so it was impossible to sleep comfortably due to the light.
6. The TV wasn’t working.. stuck on mute
It seems like the room was still under renovation; paint job wasn’t completed. it shouldn’t have been booked out for anyone to stay until the renovation is completed. Completely not worth the money; we had to use our own bedsheets. The only part of the room that was ok was the bathroom. I wish I could upload the pictures here.. I would never stay there again
Chasity
February 20, 2024
We loved being downtown and close to all the restaurants/attractions. The hotel is very dated…… The first room we had didn’t have hot water so they moved us to a creek view room which was great but the bed was uncomfortable and the fire place didn’t work. The hotel advertises a heated pool but I never saw one. You also have to pay for parking which is NOT listed anywhere online.
Wendy
February 19, 2024
Beds hard…. Brown ceiling tiles in bathroom… sticky bathroom floor…. Some lights didn’t work… vents very dusty….. not enough towels for guest…. Charged $10 per car per day to park on there property… booked online it was not at address given online but very close but up a steep hill so thankful my parents didn’t join on trip they couldn’t have walked that hill to the attractions so I would have had to pay for additional parking… there were many cameras around
Barbara
February 15, 2024
Room was dirty and in horrible patch jobs. The toilet had to be flushed at least 3 times after every use. The shower was barely a trickle. Lights in room didnt work. New bulbs brought but were so dim it was like a nightlight. Stains on 2 of 3 lightshades. Stains on sheets and giant stain on couch. Ice bin was dirty inside and out.
We reserved a room with a jacuzzi tub. They said since we used a 3rd party to book we couldnt have one after stating they didnt have any so we pulled up their website and showed them in their pictures. They said if we came back the next day maybe they would have one. They wouldn't refund our money. When we came back the next day the next employee said they didnt know why they told us we could switch rooms because they couldnt do that. Horrible service, horrible room. Very old and run down. I have multiple pictures to back up what i am saying. Also, the heater or fan on bathroom ceiling had scorch marks like it had caught fire.
Brian
February 12, 2024
This was worst hotel my wife and i have stayed at in a long time. First we did not get the room we booked. The toom we booked was supposed to be a suite with a jacuzzi tub and a moutain view and we were downgraded to a regular room because they had no hot water in the room we booked. Then we get into that room and the fire place did not work at all. Then the toilet was not even bolted down and leaked around the bottom. Next the shower curtain rod was held on by one drywall screw and was barely hanging onto the wall. Next we to a stairwell from one parking area to another and the hand rail almost fell off when my wife tried to stabilze herself on it. She is in a walking boot, so very dangerous, to not have a safe handrail. The stairwell also had no lighting which made it even worse. This place is a dump.
Verified traveler
February 5, 2024
This is in the perfect location! And the balcony right on the creek makes it even better. Such a relaxing stay. Check in was very easy and the free breakfast made my boys happy. The staff is very friendly and professional.
Harold
February 16, 2024
Adequate room, but bathroom was very small. We were also surprised with an $18 parking fee.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.1/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 104
Located in Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is connected to the convention center, within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. This hotel is 0.3 mi (0.5 km) from Ole Smoky Moonshine Distillery and 0.3 mi (0.5 km) from SkyPark.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Private ParkingAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Skiing
Hiking
Restaurant
Smoking Area
Meeting RoomAdditional charge
Multi-Function Room
Fax/Copying Service
Restaurant
Restaurant
Restaurant
No additional info available
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