Top 5-Star Hotels in Gatineau

Stayed in the hotel while attending an event in the same hotel. The building location is like few others in the country. Overlooking the city, and one of the waterways between Ontario and Quebec. Part of the ****** complex, it has many more amenities than your regular “city” hotel. Common areas are extremely well kept although there were some work happening inside and outside but something you can overlook. The room that I’ve got was very well designed with two beds, working area, sofa, and a large entryway with a small pantry and the closet. The bathroom is way bigger than others and with a bathtub and enormous shower. All amenities included. Internet service is free and very good. The other services like pool, spa, gym, etc I didn’t use but they look very well kept. Overall, great value and excellent location.

We stayed here in August 2022. We arrived early with 2 kids. Rooms are guaranteed by 3pm and we were held in the lobby until 2:59 after watching others check in. My bags were brought out of storage and left in front of me (8 bags for a family of 4) as there was no bell service and I had to express my frustration before the manager told someone to find me a luggage cart. The pull out bed has no linens and when we requested them, the staff walked into our locked room without even knocking to dress the bed. The ”Deluxe 1 king bed” room had a bed that was around 5'6” wide. When I asked at the desk they told me this was the size of a king bed. The pool was closed from noon to 5, the restaurant only served breakfast in the morning and short bar hours of 5-9pm. Staff could not originally provide me my reservation number to add it to my Bonvoy app. We were placed on a floor with a wedding party and were directly across from the elevators. At almost $300 a night, I'd avoid it.

There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.

Good location, free parking, the first choice for self-driving tour, breakfast is very western, the room is clean, the sound is very good, the reception is also good, not far from the city, the surrounding is slightly deserted.

A quirky little hotel that is directly on the main drag in Gatineau. The room was a good size, though the tiny bathroom left a lot to be desired; it was old, dated, and so small that the sink was in the main room. The bed, however, was very comfortable and the desk/tv setup was great. Lots of convenient receptacles for plugging in phones and the like. The fridge in the cupboard made that cupboard very hot and I'd imagine those fridges won't last long as burnout must be a thing... Weird, convoluted directions for getting to the hot tub from our room; make sure to leave a trail of breadcrumbs or you may be lost forever. Front desk staff were professional and completely bilingual, which was very much appreciated.

Nice friendly and simple hotel, no frills but great value. Has a nice indoor pool, breakfast is ok, rooms are small a little but comfortable. Location is just a little off but still close to both downtown's of Ottawa and Hull .

we needed a one night stay in our travels and I choose this hotel for the price and reviews and it did not disappoint. The outside does not look very inviting however our room was spacious, very clean and comfortable. The breakfast is standard for the price. Overall great value for a one night stay.

It was a very nice hotel centrally located lord the pool and the sauna Our room was very comfortable with a spa tub and a romantic fireplace Thee only negative was that our suite didn’t come with a microwave

Very clean. Quiet. And immaculate rooms. Pleasantly surprised for a budget friendly hotel. Really impressed with our stay, and hope to return in the future. Minimal services Available at the hotel, under construction restaurant. Assuming it’s new and waiting to be completed. The hotel offered a cheerful grab and go breakfast which was adequate.

The service is very good, the room is very large, the hygiene is very clean, the kitchen utensils are very complete, the living room sofa can sleep, the night is very quiet, it is a very good choice.