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Fantastic one night stay. Lovely warm greeting on arrival and guided to my top floor “penthouse” room. It had an incredible bathroom , comfy bed and decent facilities. No noise at all from inside or out. That final flight of stairs however you need to be careful on as steep small stairs. Breakfast next morning in the restaurant was buffet style for the continental options and made to order for hot options. Again service pleasant. Free parking. Ideal location if doing business on the Team Valley Trading Estate or if you are happy with a 20 minute taxi ride into Newcastle City Centre. Restaurant also has a long established good reputation. Price was insanely amazing value for money. Not words I use very often!!

Booked this for 2 nights as it was in walking distance of a wedding we were attending. Bit concerned about previous reviews. Yes it’s a little run down from the outside. It appeared to be have been painted recently inside. Check in was easy. Was shown were the dining room was for breakfast. Room was clean and tidy. We opted for en-suite. Shower was ok once you got the setting right. Breakfast was good, full English cooked fresh while you helped yourself to tea/coffee juice etc. didn’t need anything to eat again until well into the afternoon. For the price we paid we thought it was well worth it. It’s not the Hilton or their price. Would we stay again, definitely if in the area .

Nice hotel with parking (extra at £5 per day) Rooms were cold so had to put heater on all night which wasn't a problem. Staff very friendly. We stayed on floor 6 top floor room 602 and would definitely consider staying again.

GOOD points- Welcomed and checked in by a friendly, informative and pleasant lady, who had a sunny disposition and was juggling numerous roles including serving in bar, cheking in/out (Reception) and cooking/serving to name a few, this lady was approachable, knowledgeable and extremely helpful. BAD points- where to start .. 1. Rooms where outdated (which would have been fine if clean), extremely poorly maintained and certainly not cleaned daily (if at all). Behind bathroom door was a collection of dirt, dust amd bit of rubbish, cleaner cleary has not closed this door or cleaned behind it for a while! Skirting boards where thick with dirt, sheets had holes amd walls had some kind of fluid ”sprayed” all over them (i dread to think what but can't discount it may be human material) im saddened to write this but feel its necessary to inform and alert others. A lick of paint, bottle of bleach and a hoover would have made such a difference at very little cost to hotel. 2. To access rooms you need to venture through an unused dining room (well not used to dine in) its used as a storage facility and is unsightly, after this you make your way along what i can only describe as the ”staff corridor” past the greasy kitchen (door was wide open) and other areas that i would imagine elsewhere would be out of public view to a steepish staircase which lead to the rooms. 3 Corridor leading to rooms was dark and dingy in day light but worse at night as none of the lights apart from the illuminated ”Fire Exit” sign so we relied on torches from our phones to navigate safely. I did not expect the Ritz for the prive we paid for a family of 3 but i do expect the basics to be right which is cleanliness, cleanliness and cleanliness!! Surely has no-one learned from Covid-19?!? Cleanliness should always be a priority even even more so during a pandemic.

It was 40 quid a night for a twin so don't expect 5 star .. It was clean enough but wiffy in the toilet but for 1 night it done the job . Door lock was broken so had to improvise. Car park was dark and a bit spooky .. Staff were spot on tho