James Joyce Coffetel Lanzhou ZhongchuanAirportT3 Terminal Branch

The space is moderately sized, the soundproofing is very good, it is very quiet at night, and the sanitary conditions are very good The front desk service was good. A free fruit plate was delivered in the afternoon. The airport pick-up service was very good. The driver was great.

The hotel service is very good. I booked it for my parents. They always booked this hotel. I don't have to worry about my parents getting lost. I am very satisfied with the airport drop-off and return service!

The room is very satisfactory, the environment is clean and spacious, the decoration is also very warm, the airport pick-up service is very punctual, the distance from the airport is moderate, and you will not be disturbed when you rest at night. It is suitable for overnight rest during connecting flights. Satisfied 👍

Stayed for one night. Overall it was a very satisfactory stay and the price/performance ratio was very high. The hotel also provides free airport pick-up and drop-off services. There are welcome fruits and yogurts when you check in at night. The breakfast of whole grains and fruits is well matched and packed and delivered to the room. Overall, the experience is great. I will choose this hotel again next time.

The best choice for transit in Lanzhou, it is 15 minutes away from the airport and there is no noise from aircraft taking off and landing. The hotel was newly opened in 2012, so it naturally has all the indoor facilities, such as smart toilets and robot meal delivery. The outstanding thing is the service. When they saw that it was a family trip, they upgraded the room to a parent-child room. In addition, there are robots delivering supper and breakfast in the evening. The quality of the black tea and peach Longjing tea in the room is also good.

It was around 1am when we arrived at the hotel front desk. We had three adults and two children in total. We booked two rooms. The front desk staff was very slow in checking in. It took 15 minutes to check in the two rooms. Later, I was really impatient and asked if it could be faster. The children were sleepy. After listening to me, she deliberately slowed down. It took almost half an hour to check in the two rooms. The most infuriating thing was that after half an hour, it was still not clear. The room card of one of the rooms could not be swiped in the elevator, and the room card could not be swiped. I went down to the first floor with my luggage at more than 1am to check in again. I was really impressed! This service attitude, everyone should avoid it.