Guest User
August 2, 2023
I never comment, this must be a negative review! First of all, the service was too bad. All the staff I came into contact with had no sense of service. The front desk checked us in while chewing gum. I called the front desk three times at 11pm and no one answered. When I went to have breakfast at 8:30 in the morning, the staff were eating by themselves. All the tables were not cleared, and the dirty mess had to be wiped down by himself before he could look at it again! Breakfast time was at nine o'clock. When we went there at 8:30, there was almost nothing. We just drank a bowl of porridge and ate an egg! Secondly, the hygiene of the room was very poor. It is no exaggeration to say that on the worst night of our trip to western Sichuan, the sheets and pillowcases were thickly stained with oil. The floor felt like it had not been mopped for a long time, and it looked very dirty. The bay window was also so dirty that I couldn't sit on it! The shower head and washbasin faucet are shaky when used, which is barely acceptable. This is a hardware problem. The most unacceptable thing is that the hygiene is really bad, too bad! ! ! I have booked so many hotels on Ctrip, but this is the only time I gave you a review. I just want the brothers and sisters behind me not to step into the trap. There is no problem in staying for one night, which affects the mood of the entire trip to western Sichuan!
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