Guest User
February 15, 2024
When I plugged in the card at the door, the light in the room kept flashing. It was a loud electric sound. I waited for about a minute and then pulled the card again before the call came. It also flashed for a while before it was fully powered on.
Then the pillow was placed on the chair like this. I called the front desk and she asked me if I was a customer who had just checked in. I said yes. She said the room had been cleaned. If there was any problem, I said I was not sure if you had finished making the pillow. They were all piled on the chair. She said that she would notify the aunt to come and check. In this case, she usually comes immediately. I was afraid that there was something unclear. I took pictures first, opened the door, and stood waiting for the aunt to come. But it didn’t happen until about 2 hours passed. The aunt came. I came and at that time, I had just finished changing my clothes and my aunt knocked on the door. I didn’t open the door immediately. She swiped my card and came in. I was really confused. She didn’t say anything at the time. She said it was too late to put on a pillowcase. I said just put on one. It's a small thing in itself, but the swiping card to enter the door is very poorly done. And shouldn't a hotel as big as yours be trained? Don't give unfinished rooms to guests before it's too late.
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