To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
support service know everything we spoke whole night
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 30, 2024
Location was nice, restaurants and supermarket was within walking distance. Hotel is managed by a nice family , the lady is generous, hospitable and very sweet. The view from the room was also very beautiful and the balcony was spacious enough to sit and enjoy the view.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 29, 2024
Nice and cozy hotel with amazing views of the mountains. The family room is big. Extremely hospitable hosts who make sure you have a comfortable stay. They had the most amazing made to order breakfast. The break room with pool table, piano and rustic furniture is a treat.
Guest User
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jul 24, 2024
The place was beautiful as its surrounding was completely covered in snow. For people who wish to stay amidst snow, this place would be highly recommended. There’s Spar (shop) close to the hotel. The breakfast provided was limited (in terms of no.of items) but the quality and the gate was good.
Guest User
Stayed in Jan 2023
Family
1.0/5
Posted on Feb 16, 2023
UNACCEPTABLE. Don’t waste your money! I wouldn’t come back if they paid me. First we paid for the airport transfer, the driver was late. One of the seatbelts in the van didn’t work. My father had to ride without a seatbelt. We drove through snow. The windshield wipers also didn’t work. Water frozen to the windscreen in sheets of ice making it very difficult to see. By some miracle, we made it alive. We get to our room (it is February with freezing temperatures outside) and our room is very cold. The radiator was barely warm, but not hot and we could not turn it up. I went to the front desk to ask to swap rooms or for them to check the radiator. Despite asking MULTIPLE TIMES for someone to check our room or for us to switch rooms, we were offered an extra blanket. DO NOT STAY HERE! There are plenty of other options. Anything with working heat is better than this garbage.
Guest User
Stayed in Nov 2022
Family
5.0/5
Outstanding
Posted on Dec 27, 2022
We had a nice stay at this little Hotel, very homey feels and very accommodating staff who always has smile on their face who will try to do their best for your request. We booked for 3 night and they allowed our early check in and free breakfast on our arrival. The family room is spacious enough for our family with 2 kids. Beka in the reception is really a big help on the duration of our stay as he is very knowlegeable in the area. They are next to ski lift, though at the time of our booking was still close since no enough snow yet for skiing.
Guest User
Stayed in Feb 2022
Family
5.0/5
Outstanding
Posted on Mar 16, 2022
Great stay. Very nice staff, restaurant had lovely food, very good ski depot, shuttle service to first lift every day at beginning and end. Most important - comfortable beds!! Rooms are nice with great showers. Didn’t try the hot and cold pools or swimming pool, but the facilities are available. Will definitely make this our regular Gudauri stay.
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Aug 25, 2023
Shame. I booked a room and the booking was confirmed, but when we arrived the hotel was closed / locked. They did not respond to our messages and phone calls. We found ourselves in the evening without a place to go to sleep. Unheard of, it had never happened to me.