Jewel Himalayan Heights

When Nature Ruins Plans, Humanity Shouldn't Fail Too – But It Did Here We booked this hotel months in advance for our much-awaited Gangtok trip starting 26th April. Unfortunately, due to sudden Sikkim landslides and heavy rainfall, we had to cancel at the very last minute for safety reasons. We knew the booking was non-refundable within 24 hours — and yet, we still hoped for basic humanity. My wife and I called the hotel owner multiple times on 25th April, explaining the situation — not demanding, but requesting some compassion, maybe even a partial refund. After all, it wasn’t a "change of mind"; it was a natural calamity. Initially, the owner said they were offering 100% refund cancellations if informed 24 hours prior. But emergencies, especially nature’s fury, don’t come with a schedule! After several calls, the owner verbally agreed to "help" us. We waited in hope. And after three long days, on 28th April, we got a cold email: “Refund not possible.” My Questions to the Hotel Owner: If you were traveling with your family and a landslide hit — would you risk your lives or cancel the trip? If you cancelled, wouldn't you hope, just even 1%, that the hotel or tour agency would understand and help? We are heartbroken. Both by the lost trip and by the sheer lack of humanity shown by the hotel team. I sincerely hope the amount we paid adds something to your business. Because it definitely cost us not just money — but a memory we were looking forward to for months.

The rooms have all the basic amenities that a hotel should have. The view is amazing from the balcony. The elevator is still under construction. The hotel is just 10 mins walk from MG road. Overall I had a pleasant stay.

No doubt the room was amazing, however this hotel had the worst breakfast. Being in sikkim the tea was the worst part. Services and room was good but breakfast was a turn off.

We were welcomed with a spacious room and a majestic view of the Himalayas from the balcony. The room had all basic amenities and the bathroom was squeaky clean. Overall we had a splendid experience and a lot of memories.

I recently stayed at Himalayan Heights Hotel in Gangtok. The rooms were excellent—spacious, clean, and very comfortable. Amenities were just okay, nothing special. However, the food was disappointing—bland and lacked variety.

Excellent stay Food quality was amazing Variety of option in breakfast and its taste was outstanding Kanchenjunga Views from the balcony was topnotch.. Best service with best hospitality.. Hotel's staff were very cooperative.